Sr Manager, HR Business Partner (Dallas, TX, US) - American Airlines

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Design and Implement Scalable People Solutions: Develop and drive innovative, best-in-class People Business Partner strategies that align with organizational goals and are designed for scalability to meet evolving business needs.
• Deliver High-Quality HR Products: Execute and deploy HR solutions and initiatives with a focus on precision, efficiency, and alignment with the needs of Centers of Excellence, ensuring seamless integration into the business.
• Act as a Trusted Liaison Between Teams: Collaborate closely with Centers of Excellence to act as the voice of the customer, providing critical insights and feedback to the People Leadership Team to shape strategic decisions and enhance team member experiences.
• Be part of a fast pace and innovative eco-system. 

What you'll do

• This role will require you to lead the work of HR Business Partners while motivating and evaluating the team’s performance
• Develop and create best in class People business partner practices with a scalable mindset
• Execute and deliver HR products to Centers of Excellence with precision
• Partner with Centers of Excellence to be the customer voice for the People leadership team
• Builds and leverages relationships at all levels in the organization, informing and assisting others while being viewed as a valued, trusted, and credible business partner
• Acts as a trusted advisor to client leaders, assisting them to carry out their business and functional plans
• Works with business leaders to effectively lead and execute all annual people initiatives for the organization
• Provides strategic guidance to clients to implement solutions for employee relations issues trends, patterns
• Consults with our clients and the team member experience group surrounding disciplinary and termination employment processes
• Implements success measures to coach leaders to be proactive in employee relations and avoid reactionary situations
• Identifies and capitalizes on opportunities to drive and/or lead change with the HR operation. 
• Fosters a culture that is diverse and inclusive, in line with the strategic goals of the organization, team building, organizational development, engagement and accountability
• Facilitates effective change management initiatives
• Develops and conducts team development/team building strategies both proactively and, when necessary, to improve team performance
• Proactively works to support our leaders with talent initiatives, leadership development programs and improving team member performance engagement (succession planning, 9 box, targeted development plans, etc.)

What you'll do (continued)

• Effectively uses data to gather insight and identify trends to ultimately influence key business decisions and positively impact business results
• Translate business objectives into projects with clearly defined scope, timing, deliverables, resources, and key measures of success.
• Effectively set and communicate project expectations to team members and stakeholders
• Manage ongoing project plans, budgets, resources, and support functions.
• Facilitate meetings and drive project issues through to resolution.
• Coach, mentor, motivate and lead project team members. Influence project team to take positive action and accountability for their assigned work.
• Presents options to leaders on organizational structure, roles and responsibilities, employee development, etc.
• Identifies and delivers training, both compliance and leadership, to client work group(s) (e.g., Diversity, harassment, and discrimination)
• Collaborate across centers of excellence and team member experience teams to develop sustainable solutions to business challenges

All you'll need for success

Minimum Qualifications - Education & Prior Job Experience

• Bachelor's degree in human resources, Business Management or related field or equivalent experience/training
• 7 years of human resources experience
• 5 years in handling employee relations
• 3+ years staff supervisory/management experience or equivalent

 
Preferred Qualifications - Education & Prior Job Experience

• Familiar with state and federal employment laws including but not limited to; FMLA, ADA, FLSA, NLRB, Title VII, etc.
• Experienced in providing guidance and counsel to executive leaders
• PHR/SPHR certification

Skills, Licenses & Certifications

• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Excellent negotiation, interpersonal skills, organizational, and analytical capabilities
• Strong initiative and solid judgment abilities/skills
• Skills in problem-solving and decision-making
• Ability to manage sensitive and confidential situations in a professional and dignified manner
• Ability to work independently and to be highly self-motivated
• Ability to handle multiple priorities and produce results

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.