Sr. Manager, Design Operations - NBCUniversal

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

At Peacock, we know life is complicated but believe entertainment shouldn’t be. We envision a more human streaming experience that embraces the entertainment you love. Backed by 100+ years of NBCUniversal legacy, we know how to entertain. We combine this legacy with an insatiable itch for innovation, embracing the data and technologies that challenge the status quo. Our team is never done obsessing over how best to deliver excellence across television, film, sports, news, and more.  

This ambition is a group effort. As challengers at heart, our secret weapon is our talented team of big thinkers, data-driven drivers of growth and innovation. We start by putting people first, embracing empathy and compassion to create a more dynamic, more fulfilling workplace and a better, more enjoyable product. As a company, we embrace the power of transparency and inclusion. We know the best idea can come from anywhere, so we’re committed to creating an organization where we act as one and put ego aside. We are determined to forge the next frontier of streaming through trust, teamwork, and talent.

The Senior Manager, Design Operations, is a savvy, experienced, collaborative design expert responsible for managing the operations for the design team. This position requires extensive design knowledge and excellent production management skills across video, print, digital , as well as exceptional communication, organization, and prioritization skills.

This position will report to the Senior Director, Brand Operations, manage two direct reports and partner closely with the Senior Director, Design. You will be responsible for collaborating with team of internal designers, external agencies and cross-functional stakeholders to maintain the brand design integrity across the marketing organization.

This is a unique opportunity to be at the forefront of the next phase of the Peacock design-system that will shape the visual look, tone of voice and sonic branding across the company and build long-lasting emotional connections with consumers.

• For cross-company brand design-system projects, lead planning, prioritization, goal setting, tracking, timelines, and stakeholder relationships with the objective of delivering inspiring creative
• Establish and lead the process, workflows, documentation, and tools management for the design team to ensure efficient on time, on budget execution and delivery of compelling innovative creative.
• Help manage design team project assignments to align project need and skillset, including time allocation and bandwidth tracking for team to operate efficiently.
• Manage production & maintenance of all brand & elements style guides, toolkits and gfx packages (in partnership with designers); POC for internal stakeholders and agency​.
• Work with multiple teams, including Product, Social, Single Title, Growth & Lifecycle, and Performance Media, to ensure channel specific deliverables and asset needs are accounted for in design-system.

• Minimum 8 years design industry experience, including as a designer or leading teams as a Design Manager
• Experience developing and scaling design system within a large, matrixed organization
• Advanced project management and execution skills, including a passion for planning, tracking, organizing logistics, details, and documentation
• Advanced expertise with leading design tools, including the Adobe Creative Cloud suite, Sketch, Figma, and other collaboration and prototyping tools
• Demonstrated expertise and experience designing for web, mobile, and other application platforms
• Strong leadership skills, with the proven ability to coordinate team members across teams and locations
• Excellent written and verbal communications, ability to tailor to all levels of an organization
• Visual design expertise (or at least a very good eye)
• Bachelor’s degree level or equivalent

Desired Characteristics

• Proven ability to proactively solve creative problems, self-motivate and work independently as well as collaboratively.
• Strong track record of interacting and working with multiple stakeholders and partnering collaboratively with brand creative, marketing, partnerships, creative ops and consumer insights teams.
• Ability to influence at all levels of an organization, utilizing interpersonal skills and the ability to work flexibly across departments as well as manage internal and external partners in a dynamic and high-pressure environment; able to evangelize the brand design system & champion creative work across cross-functional teams, including senior leadership.
• Strong political acumen, able to tailor style and approach to influence teams and individuals to gain the commitment and performance required to deliver
• Highly collaborative, able to build mutually beneficial relationships with delivery teams.
• Comfortable with uncertainty, but with the drive to establish order and structure.
• Keen understanding of how to consistently “move the ball forward” in varied circumstances.
• Ability and desire to continually learn and improve the status quo
• Culture carrier with strong leadership skills to drive, deliver, develop and inspire

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $100,000 - 125,000, bonus eligible

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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