Sr. Learning & Development Specialist - Q2 Software, Inc
Austin, TX
About the Job
As passionate about our people as we are about our mission.
What We’re All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
As the Senior Learning & Development Specialist, you will work closely with the Director, Learning & Development to drive the success of our global L&D initiatives, ensuring our employees are equipped with the skills necessary to excel in a rapidly evolving financial technology landscape. This role will serve as a talent solutions learning consultant, partnering closely with leaders and HR business partners to deliver relevant and viable development solutions to address upskilling, promote professional development, and strengthen leader capabilities across the organization.
A Typical Day:
Improve Business Results: Build a role-based skill development approach that results in improved time to productivity and enhanced overall organizational performance. Enable delivery globally and across multiple functions and organizations.
Design and Develop Learning Initiatives: Spearhead the design and development of cutting-edge learning initiatives using internal and external platforms to create comprehensive learning campaigns aimed at building internal capabilities.
Facilitate Leadership Development Programs: Conduct leadership development programs (face-to-face and virtual) for new managers, leadership development, and enterprise-wide initiatives focused on enhancing organizational effectiveness.
Implement Advanced L&D Technologies: Utilize AI, machine learning and other technologies proactively to create efficient and tailored learning experiences for employees.
Collaborate with HR Business Partners: Deliver learning solutions that drive upskilling in alignment with other talent management processes.
Track and Demonstrate ROI: Develop and maintain L&D dashboards and measurements to track key performance indicators (KPIs) and demonstrate ROI.
Innovate with Best Practices: Research and benchmark relevant best practices, and recommend specific technologies, programs, processes, tools, and methodologies to address Q2’s business and strategic objectives.
Bring Your Passion, Do What You Love. Here's What We're Looking For:
Typically requires a Bachelor’s degree and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.
Learning Program Development: Experience in designing, developing, and delivering learning and development programs in a fast-paced technical business environment, using a variety of methods of delivery and measures of effectiveness.
Partnership Skills: Advanced ability to partner effectively with leaders and HR Business Partners to design and deliver learning and development solutions.
Data Analysis: Proficiency in data analysis tools (e.g., Excel, Visier, Power BI).
Instructional Design: Expertise in instructional design tools (e.g., Articulate 360, Adobe Captivate).
Facilitation Skills: Experience facilitating training and development sessions across a global environment, effectively engaging diverse audiences ranging from interns to executives, and managing various group sizes from small teams to company-wide events.
AI and Machine Learning: Familiarity with AI and machine learning tools and platforms.
Communication and Interpersonal Skills: Excellent communication and interpersonal skills.
High-Quality Content Creation: Demonstrated ability to create and deliver high-quality learning content that may be delivered by you or others.
Project Management: Strong project management skills and the ability to manage multiple priorities across multiple time zones, geographies, and stakeholders.
Industry Knowledge: Experience working in a global organization, software, SAAS (Software as a Service), or high-tech industry experience is a plus.
#LI-BW1
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page.Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.