Sr. Key Account Manager - The LEGO Group
Boston, MA
About the Job
Sr. Key Account Manager
+ Location Boston, Massachusetts, United States of America
+ Job ID 0000017268
+ Category Sales, Marketing & Product Management
Job Description
The Sales team works closely with Operations and Marketing in the management and development of the business two major accounts and manages daily tasks across a broad range of areas including promotional planning, administration, funding management, planograms (POG) planning and ad hoc analysis. This role provides dedicated account support to our new and upcoming customers and is key to helping the LEGO Group reach more children through channels that have an opportunity to grow under more dedicated focus.
Core Responsibilities
+ Achieve/exceed sales result expectations, develop customer relationships, and increase profits.
+ Develop brand awareness to the customer buying, planning, and marketing functions.
+ Develop and sustain close collaborative interaction with customers’ buying, planning, replenishment, and internal colleagues across many fields, such as marketing, order management, trade marketing, finance, demand planning, customer planning, inventory management, customer development, etc.
+ Responsible for developing and implementing rich and engaging customer business plans that achieve scorecard objectives.
+ Lead and implement overall assortment strategy, driving the planogram planning process. Owning both internal and account stakeholder management, alignment and communication.
+ Work closely with internal teams to manage, report and resolve deduction claims. Maintain accountability for recovering aged claims through negotiation and creating strategy to mitigate future claim exposure.
+ Effectively run trade investments and trade activation planning.
+ Deliver the agreed upon profit contribution in line with the overall company revenue and profit objectives. Management of promotional funding and collaboration with customers on how to best utilize funds while focusing on driving sales in a profitable manner.
Play your part in our team succeeding
This Sr. Manager role is responsible to deliver on customer objectives by managing our end-to-end B2B engagement with 2 unique and challenging customers, responsible for over $100MM in annual revenue. The person in this role will handle multiple business partners in different channels, in a market that requires great agility and flexibility. In addition, Results Orientation (notably on P&L ownership, data-driven decision making and strong planning & operations) and Relationship Elevation (effective negotiation, collaborative planning and increased innovation) are critical to the role.
Do you have what it takes?
+ 5+ years related experience in consumer packaged goods
+ 3-5 years of external partner engagement experience
+ High level KAM expertise including strategic negotiation skills, strategic planning, inventory management, and forecasting.
+ Strong planning, organizational, and execution skills, and self-motivation
+ Proficiency in Microsoft Excel required
+ Familiar with agile ways of working to optimize personal and team performance preferred
+ Advanced English both written and verbal
+ Proven versatility, flexibility and an ability to run multiple priorities in a complex and dynamic environment
+ Proven track record of proactively interpreting trends and thinking critically to challenge the status quo
+ High-level of integrity, passion that fits a fast-paced, energetic and collaborative organization
+ Exceeded performance expectations in all previous positions held
+ Domestic travel required – 5%
New Location Update
This position will initially be based at our LEGO office at Boylston St, Back Bay, Boston before moving to a new central Boston office location by the end of 2026. Our hiring teams will discuss this with you during the interview stages.
Hybrid working model
Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working is a great example of how we live up to our ambition. This 3 day in the office hybrid model will exemplify our People Promise by embracing the different life situations of our colleagues.
Compensation
The salary for this position has a range of $135,000 - $202,000 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.
#LI-LW2
#LI-Hybrid
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here are some of what to expect:
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.
Research shows that women and people from different minority backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.
Online Application Accessibility Statement; which is intended forpeople with disabilities- LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
+ Location Boston, Massachusetts, United States of America
+ Job ID 0000017268
+ Category Sales, Marketing & Product Management
Job Description
The Sales team works closely with Operations and Marketing in the management and development of the business two major accounts and manages daily tasks across a broad range of areas including promotional planning, administration, funding management, planograms (POG) planning and ad hoc analysis. This role provides dedicated account support to our new and upcoming customers and is key to helping the LEGO Group reach more children through channels that have an opportunity to grow under more dedicated focus.
Core Responsibilities
+ Achieve/exceed sales result expectations, develop customer relationships, and increase profits.
+ Develop brand awareness to the customer buying, planning, and marketing functions.
+ Develop and sustain close collaborative interaction with customers’ buying, planning, replenishment, and internal colleagues across many fields, such as marketing, order management, trade marketing, finance, demand planning, customer planning, inventory management, customer development, etc.
+ Responsible for developing and implementing rich and engaging customer business plans that achieve scorecard objectives.
+ Lead and implement overall assortment strategy, driving the planogram planning process. Owning both internal and account stakeholder management, alignment and communication.
+ Work closely with internal teams to manage, report and resolve deduction claims. Maintain accountability for recovering aged claims through negotiation and creating strategy to mitigate future claim exposure.
+ Effectively run trade investments and trade activation planning.
+ Deliver the agreed upon profit contribution in line with the overall company revenue and profit objectives. Management of promotional funding and collaboration with customers on how to best utilize funds while focusing on driving sales in a profitable manner.
Play your part in our team succeeding
This Sr. Manager role is responsible to deliver on customer objectives by managing our end-to-end B2B engagement with 2 unique and challenging customers, responsible for over $100MM in annual revenue. The person in this role will handle multiple business partners in different channels, in a market that requires great agility and flexibility. In addition, Results Orientation (notably on P&L ownership, data-driven decision making and strong planning & operations) and Relationship Elevation (effective negotiation, collaborative planning and increased innovation) are critical to the role.
Do you have what it takes?
+ 5+ years related experience in consumer packaged goods
+ 3-5 years of external partner engagement experience
+ High level KAM expertise including strategic negotiation skills, strategic planning, inventory management, and forecasting.
+ Strong planning, organizational, and execution skills, and self-motivation
+ Proficiency in Microsoft Excel required
+ Familiar with agile ways of working to optimize personal and team performance preferred
+ Advanced English both written and verbal
+ Proven versatility, flexibility and an ability to run multiple priorities in a complex and dynamic environment
+ Proven track record of proactively interpreting trends and thinking critically to challenge the status quo
+ High-level of integrity, passion that fits a fast-paced, energetic and collaborative organization
+ Exceeded performance expectations in all previous positions held
+ Domestic travel required – 5%
New Location Update
This position will initially be based at our LEGO office at Boylston St, Back Bay, Boston before moving to a new central Boston office location by the end of 2026. Our hiring teams will discuss this with you during the interview stages.
Hybrid working model
Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working is a great example of how we live up to our ambition. This 3 day in the office hybrid model will exemplify our People Promise by embracing the different life situations of our colleagues.
Compensation
The salary for this position has a range of $135,000 - $202,000 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.
#LI-LW2
#LI-Hybrid
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here are some of what to expect:
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.
Research shows that women and people from different minority backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.
Online Application Accessibility Statement; which is intended forpeople with disabilities- LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
Source : The LEGO Group