Sr. Judgmental lending Analyst Customer Service Specialist - Inficare Technologies

Job Title: Sr. Judgmental lending Analyst Customer Service Specialist

Location: Carrollton TX

Duration: Full Time/ Permanent

Note:

1. This is X00% Onsite role.
2. Rotating shifts XA - XP CST and will likely need to work weekend as part of that rotation.

Job Description:

The Judgmental lending team is responsible for assessing a loan applicant s ability to repay the loan and recommending that it be approved or denied. The role includes analyzing, negotiating, pricing and documenting lines of credit as per the lender judgment ,it also includes the review of other transactions that have an element of consumer risk , Evaluating the borrower's application and using prior experience dealing with similar applicants to regulate credit approval & Process credit line increase request using credit bureaus, spend/payment history on savings/checking/ investment accounts, and deposits to accommodate customer spend as well as capture spend from competitor cards

Essential Job Functions -Skills:

• Contact center voice operations experience is a must
• Comfortable with inbound/outbound calls
• Knowledge of industry, Background in Finance. College grads
• Due diligence -Attention for Details and being a quick learner
• Problem solving skills
• Ability & knowledge to evaluate risk management
• Excellent Communication skills.

Requirements:

• Candidates should have minimum X+ years of experience in consumer cards operations with experience & understanding of judgmental lending
• Voice contact center experience is an advantage
• Detail oriented, while still providing reliable and consistent results Dependable problem-solving skills
• General understanding of financial markets & exposure to consumer card operations will be an advantage
• Strong communication and interpersonal skills
• Good organizational skills and ability to work with minimal supervision in a high production and fast-paced environment
• Ability to work well in an integrated team alongside a range of personality types