Sr IT Business Analyst - ATI Physical Therapy
Downers Grove, IL 60515
About the Job
The Senior Business Analyst is an integral member of ATI’s software and integration delivery team, serving as an interface between IT and business stakeholders. The Sr Business Analyst leads activities necessary to document business requirements, ensuring alignment with business objectives and driving successful outcomes.
Qualifications include:
- Experience as a business analyst, in agile software or integration development.
- Experience with Azure DevOps and process design software.
- Familiarity with ITIL / Service Management.
Gather Business Requirements
• Conducts preliminary investigation for all project or demand queue requests, including interviews and analysis.
• Leads project workshop sessions with business stakeholders and IT partners to document project objectives and capabilities. Partner with an agile delivery team to determine features for sprint planning.
• Make informed recommendations for product enhancements based on analysis and stakeholder feedback.
Document Technical Specifications
• Collaborate with IT architects, engineers, and quality assurance analysts to design IT solutions for business requirements.
• Develop user stories for agile development teams and support engineers and quality analysts through development lifecycle.
• Assist in designing data or application function workflows, mock-ups, or necessary diagrams for business and engineering teams.
User Testing and Delivery
• Conduct user acceptance testing with business stakeholders and delivery teams, including 3rd party vendors.
• Create use case scenarios for user testing and develop training guides.
• Leads root cause analysis and recommends improvements for business units and IT
Leadership
• Participates in project retrospectives and recommends adjustments to business analyst procedures to align with scrum team optimization.
• Lead and mentor Business Analysts, providing guidance, coaching, and support to ensure successful delivery outcomes.
• Advise on changes to standards and guidelines for business analysis, technical documentation and delivery to user testing.
• Recommend key performance indicators (KPIs) and regularly report on progress and areas for improvement.
Minimum Education
Required:
• Bachelor’s degree in information technology, computer science, or business administration.
Preferred:
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Minimum Experience
Required:
• 5 years of experience as a business analyst, in agile software or integration development.
Preferred:
• Experience with Azure DevOps and process design software
• Familiarity with ITIL / Service Management
Knowledge Skills and Abilities
• Ability to document clear goals and objectives for projects
• Strong consulting and client management skills
• Exceptional communication skills and ability to engage and interact with both technical and business users of all levels.
• Knowledge in IT service design and service delivery.
• Ability to frame and distill business and technology problems with a solution-oriented mindset and develop consultative, pragmatic technology-enabled solutions.
• Highly collaborative and able to solicit key inputs, data, and points of view.
• Ability to write requirements, map workflows, and follow project plans.
• Technical acumen in integration, reporting, and analytics technologies.