Sr. Global IT Manager - Addison Group

Position: Sr. Global IT Manager

Location: District of Columbia - 5 Days fully Onsite ( International Travel Required )

Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Sr. Global IT Manager to join their team. Please contact us today to discuss this opportunity! 

Job Responsibilities:

The Senior Manager will be expected to travel up to 35% of the time to support field-based staff and offices and will be available to schedule remote United States (U.S.) after-hours support for staff in different time zones. This position will be begin onsite 5 days a week in Washington DC for the first 2 months, then they will be expected to travel 1 week every month internationally to high risk areas.

The Senior Manager will be integral in developing the Institute’s overseas technology support capabilities, including all relevant guidance, standard operating procedures, policies, and location specific technology. The Senior Manager will ensure that support services are delivered efficiently, effectively, and with the best possible customer service experience in mind. This position is hands-on, and the successful candidate will be expected to display a wide range of technical acumen to include experience with desktop devices, directory administration, mobile device administration, networking technologies, and best practices in cybersecurity.

• Oversee the design, implementation, and maintenance of IT infrastructure in global field offices, including networks, servers, and communication systems, to ensure reliability and scalability.
• Build and maintain technology systems and support profiles for all field locations.
• Collaborate closely with Programs, the International Security Team and within IS to ensure that IT solutions (network, mobile device, desktop, systems, cybersecurity) are relevant to location-specific needs and circumstances.
• Routinely travel to overseas field offices for technical discovery, support, and maintenance.
• Develop and implement IS policies and procedures to standardize support processes across different regions.
•  Create and maintain staff rotations for both DC-based afterhours support and regular visits to field presence locations.
• Train and provide mentorship to international IT support staff on areas of responsibility, new technology, and support procedures. Ensures staff provides consistent, high-quality, and professional support.
• Develop and manage the IT budget for enterprise-wide international support operations.
• Serves as a resource and contributor to other IT projects and ongoing programs.
•   Maintain a focus on continuous improvement by analyzing activity and trends to enhance processes and capabilities in support of field-based staff.
• Collaborate with external vendors to procure and manage IT equipment and services for international offices and provide direction to staff on overseas technology procurements.
• Maintain accurate inventory of IT equipment deployed to overseas offices and staff.
• Implement and enforce IT security measures to safeguard organizational data and systems in field office locations.
• Ensure compliance with relevant regulations and industry standards in all international offices

Why Choose Addison Group?

A leading provider of professional staffing and search services, Addison Group distinguishes itself through exceptional delivery, specialized knowledge and strong relationships. Addison enables ideal connections between talented professionals and dynamic businesses. National practice areas include Administrative & HR; Engineering; Finance & Accounting Contract; Finance & Accounting Executive Search; Financial Services; Healthcare and Information Technology. Addison is an Inavero’s 2012 Best of Staffing winner for both Client and Candidate service. www.addisongroup.com

Why choose Addison Information Technology?

Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics  

Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses  

Permanent Employment: Many of Addison’s Information Technology job openings lead to potential permanent employment  

Connections: You connect directly with hiring managers from renowned organizations  

Options: You are presented multiple employment options near your home  

Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation    

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.