Sr Fraud Analyst - TaxSlayer

Sr Fraud Analyst

Who we are:

At TaxSlayer, we're more than just a tax software development company; we’re empowering individuals and small businesses to plan for and file their tax returns online with confidence and ease. As a leading innovator in tax prep software, TaxSlayer, LLC, has been revolutionizing the way people file their taxes since 1965. Our user-friendly platform offers an intuitive interface that guides customers through the tax-filing process step by step, ensuring accuracy and maximum refunds.

TaxSlayer is headquartered in Augusta, GA with a satellite office in Charlotte, NC. TaxSlayer proudly employs nearly 200 individuals year-round, plus 300 additional in-season support agents. Our employees are among the brightest, most talented group of innovators who work collaboratively to improve our products and exceed customer expectations season after season.

Are you a TaxSlayer?

Job Summary:

Lead fraud detection strategies here at TaxSlayer. Design and implement sophisticated fraud detection systems using advanced analytics and machine learning to identify suspicious patterns and ensure filing integrity. Partner with security, product, and compliance teams to build robust fraud prevention controls.

Core Responsibilities:

• Fraud Detection & Investigation:
  • Design and implement real-time fraud detection systems to identify suspicious filing patterns and behaviors
  • Develop and maintain fraud scoring models to accurately identify high-risk filings and accounts
  • Create automated detection rules for known fraud patterns and emerging threats
  • Conduct forensic analysis of suspicious transactions and account activities

• Pattern Analysis & Prevention:
  • Build and maintain ML models to detect emerging fraud patterns and attack vectors
  • Analyze historical fraud cases to identify common characteristics and indicators
  • Design and update rules engines based on new fraud trends and patterns
  • Monitor and analyze the effectiveness of fraud prevention measures

• Platform Security Collaboration:
  • Partner with security, product, and development teams to recommend and implement fraud prevention controls
  • Work with product teams to build security features that prevent fraud

• Analytics & Reporting:
  • Create comprehensive fraud monitoring dashboards using Power BI and Snowflake
  • Generate regular reports on fraud patterns and prevention metrics
  • Develop KPIs for fraud detection effectiveness
  • Analyze trends in fraudulent activities and attack patterns
  • Prepare detailed fraud investigation reports for management and legal teams

Required Qualifications:

• Bachelor's degree required, Master's preferred in Data Science, Computer Science, Cybersecurity, or related field
• 7+ years of experience in fraud detection and prevention, preferably in FinTech or tax services
• Strong background in data analytics and machine learning
• Experience with fraud investigation techniques and tools

Required Technical Skills:

• Analytics & Detection including Advanced Python, ML frameworks (TensorFlow, PyTorch, etc.), SQL, Data visualization tools (Power BI), Statistical analysis and modeling
• Security Tools including Fraud detection platforms (Splunk, Palantir, etc.), Device fingerprinting technologies, IP intelligence tools, Transaction monitoring systems
• Strong investigative mindset and attention to detail
• Excellent analytical and problem-solving abilities
• Clear communication of complex findings
• Ability to adapt to evolving fraud patterns
• Strong project management skills
• Experience leading cross-functional initiatives

APPLY TODAY and be sure to opt in to text communication with our recruiting team!

What we offer:

At TaxSlayer we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive, and flexible benefits program.

• We offer flexible remote and/or hybrid work options when possible, depending on the role.
• Exempt Salaried employees receive a generous PTO bank, in addition to Paid Holidays.
• Insurance: Medical, Dental, and Vision insurance offerings from Aetna and Guardian. Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family.
• 401K with 150% match on up to 3% contribution
• Performance-based bonus and salary review process
• Other offerings: Wellness Program, Life Insurance for employee, Long-term and Short-term disability, Critical Illness Insurance, Accident Insurance, Education Assistance, company-paid parking, on-site fitness facility, company store, and unlimited free coffee.

Please note: As a federal contractor, we are responsible to ensure our employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise.

Equal Opportunity Employer

TaxSlayer is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.