Sr Field Service Technician - Fire and Security - Honeywell

As a Sr Automation Technician - Fire and Security here at Honeywell, you will play a critical role in providing advanced technical support and expertise for our fire and security solutions. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager and you'll work out of our Phoenix, Arizona location on a hybrid work schedule. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.

KEY RESPONSIBILITIES

• Troubleshoot and resolve complex technical issues for our fire and security solutions



• Provide advanced technical support and expertise for our fire and security solutions



• Collaborate with cross-functional teams to ensure successful implementation of our solutions



• Conduct training sessions for customers and field service technicians



• Stay updated with industry trends and advancements, and provide recommendations for improvement

YOU MUST HAVE

• Minimum of 6 years of proven experience in field service engineering, with a focus on fire and security solutions



• Strong technical knowledge and expertise in fire and security technologies



• Excellent problem-solving and troubleshooting skills



• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders



• Experience in project management and execution



• Strong customer focus and ability to build and maintain relationships

WE VALUE

• Strong leadership and mentoring skills



• Continuous learning mindset and willingness to stay updated with industry advancements



• Results-oriented approach and ability to drive projects to successful completion



• Strong problem-solving and analytical abilities

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.