Sr Event Services Manager - The Walt Disney Company
Celebration, FL
About the Job
About The Role & Team:
Are you interested in planning events at the most magical place on Earth? As a Senior Event Services Manager with the Walt Disney Company, you will prioritize and arrange all logistical aspects of large and complex conventions and events, from planning, Banquet Event Order preparation, to onsite execution.
You will act as the primary point of contact for our convention clients, taking them through the event planning process and the onsite Walt Disney World experience. This is done throughout our Resorts, Convention Centers, Theme Parks, ESPN Wide World of Sports, Water Parks, and Disney Springs.
Collaboration, organization, communication, multi-tasking, and guest service is vital, while customizing and selling Walt Disney World experiences. You will also help mentor and/or lead Cast and influence partners across the organization. Come be a part of this fabulous team!
If selected for this role, you will report to the Event Services Director.
This is a Full-Time position.
What You Will Do:
+ Work with high value Group and Convention clients to prioritize and implement their events across Walt Disney World Resorts and Parks; with a focus on long-term legacy clients and those with high level Disney relationships
+ Manage contracts, room blocks, food and beverage, audio visual, entertainment, theme park events, theme park tickets, transportation, and all logistics
+ Have financial savvy to forecast at a team level
+ Have a talent for developing partnerships and work with all team members in the organization, including mentoring and providing developmental opportunities for Event Services Managers, Event Services Coordinators, and Assistants
+ Ability to service internal and external clients in a collaborative manner with high level of complexity, responsible for being knowledgeable of all products and services at Walt Disney World
+ Creativity to approach problems across multiple teams in creative ways to achieve desired outcomes
+ Flexibility in scheduling is critical; Event Services is seven days a week, 24 hours a day dedication
Required Qualifications & Skills:
+ At least 5 years of experience event planning experience is needed, preferably in a resort environment; Food and Beverage, Front Office, or Theme Parks
+ Proven track record working with Disney leaders or with C-suite level clients
+ Proven experience to orchestrate events for groups with rooms and meetings across multiple resorts with numerous collaborators, for high value, very sophisticated groups
+ Strategic understanding of the business objectives associated with different markets and what clients are trying to accomplish
+ Ability to proactively anticipate any potential group challenges and provide outstanding solutions tailored to the client
Preferred Qualifications :
+ Knowledge of Walt Disney World procedures and all convention resort function space and of all Theme Park venues
+ Experience conducting planning sessions and lead timelines for all operating areas and Clients
+ Proven understanding of Entertainment line of business
+ Knowledge of convention contract management and confirmed understanding of rooms and related line of business
+ Proficient in DSCS and Siebel Systems
Education:
Bachelor's Degree or equivalent experience
Preferred Education:
Certified Meeting Professional (CMP) Certification
Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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#LI-TF
Job ID: 10110146
Location: Celebration,Florida
Job Posting Company: Walt Disney World Resort
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Are you interested in planning events at the most magical place on Earth? As a Senior Event Services Manager with the Walt Disney Company, you will prioritize and arrange all logistical aspects of large and complex conventions and events, from planning, Banquet Event Order preparation, to onsite execution.
You will act as the primary point of contact for our convention clients, taking them through the event planning process and the onsite Walt Disney World experience. This is done throughout our Resorts, Convention Centers, Theme Parks, ESPN Wide World of Sports, Water Parks, and Disney Springs.
Collaboration, organization, communication, multi-tasking, and guest service is vital, while customizing and selling Walt Disney World experiences. You will also help mentor and/or lead Cast and influence partners across the organization. Come be a part of this fabulous team!
If selected for this role, you will report to the Event Services Director.
This is a Full-Time position.
What You Will Do:
+ Work with high value Group and Convention clients to prioritize and implement their events across Walt Disney World Resorts and Parks; with a focus on long-term legacy clients and those with high level Disney relationships
+ Manage contracts, room blocks, food and beverage, audio visual, entertainment, theme park events, theme park tickets, transportation, and all logistics
+ Have financial savvy to forecast at a team level
+ Have a talent for developing partnerships and work with all team members in the organization, including mentoring and providing developmental opportunities for Event Services Managers, Event Services Coordinators, and Assistants
+ Ability to service internal and external clients in a collaborative manner with high level of complexity, responsible for being knowledgeable of all products and services at Walt Disney World
+ Creativity to approach problems across multiple teams in creative ways to achieve desired outcomes
+ Flexibility in scheduling is critical; Event Services is seven days a week, 24 hours a day dedication
Required Qualifications & Skills:
+ At least 5 years of experience event planning experience is needed, preferably in a resort environment; Food and Beverage, Front Office, or Theme Parks
+ Proven track record working with Disney leaders or with C-suite level clients
+ Proven experience to orchestrate events for groups with rooms and meetings across multiple resorts with numerous collaborators, for high value, very sophisticated groups
+ Strategic understanding of the business objectives associated with different markets and what clients are trying to accomplish
+ Ability to proactively anticipate any potential group challenges and provide outstanding solutions tailored to the client
Preferred Qualifications :
+ Knowledge of Walt Disney World procedures and all convention resort function space and of all Theme Park venues
+ Experience conducting planning sessions and lead timelines for all operating areas and Clients
+ Proven understanding of Entertainment line of business
+ Knowledge of convention contract management and confirmed understanding of rooms and related line of business
+ Proficient in DSCS and Siebel Systems
Education:
Bachelor's Degree or equivalent experience
Preferred Education:
Certified Meeting Professional (CMP) Certification
Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
#DXMedia
#LI-TF
Job ID: 10110146
Location: Celebration,Florida
Job Posting Company: Walt Disney World Resort
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Source : The Walt Disney Company