Sr Director, Facilities - Tailored Shared Services

Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formalwear and a broad selection of business casual offerings. The company aims to help its customers love the way they look and feel for their most important moments by delivering personalized products and services through a convenient network of stores and e-commerce sites. The company’s brands include Men’s Wearhouse, Jos. A. Bank, Moores and K&G Fashion. At Tailored Brands, we value differences and know they make us better. We are always working to make our Company a more diverse, equitable and inclusive (DEI) place to work. About the Job We currently have an exciting opportunity Sr. Director of Store Facilities to join our Real Estate team. This individual will oversee the direction of the Store’s Facilities team ensuring effective and consistent support of our fleet of stores across all brands. This person will work hand in hand with the Sr. Director Construction & Design and Field and Operations Management to ensure execution of department initiatives are efficient and effective for our internal teams and customers. The Sr. Director leads goal setting and strategy creation for the Store Facilities team and works to ensure proactive management of company resources. In addition, this role is responsible for the growth and development of its four direct reports and supporting teams, providing support and direction to drive operational excellence. This position is hybrid, based in Texas and will report directly to the Sr. Vice President of Real Estate. What You’ll Do | Key Accountabilities • The role focuses on team leadership, operational excellence, customer satisfaction, technological integration, and strategic growth of internal services. • Develop and manage department budgets (OP EX & CAP EX), monitor financial performance, identify cost-saving opportunities, and optimize resource allocation. • Establishes and maintains store’s facilities playbook and best practices to ensure standard process adherence and consistent evaluation of processes, leveraging between construction and facilities teams to ensure cohesive approach to vendors and all other executional actions. • Consistently evaluate and monitor the need for integration or software applications to enhance technician productivity, vendor performance, and asset collection & management, using best practices to drive technological integration and efficiency. • Partners with Sr. Vice President of Real Estate to develop a strategic plan for the facilities team, reviewing historical data and planning for future long term and short-term goals. • Effectively manage a team of hybrid and remote employees, ensuring development and continual growth towards a best-in-class team by establishing standards, and evaluating the performance levels of employees • Establishes, trains and monitors store facilities KPI’s. • Oversees the organization and implementation of a preventative maintenance program, that includes the development and execution of tracking maintenance calls (call to resolution), and call or ticketing reporting. • Establishes and enforces evening, weekend and holiday call rotations. • Perform periodic compliance reviews, utilizing results to determine strategic needs, additional training and updates to policies and procedures. • Partners with Procurement to ensure competitive pricing and SLA structures with vendors that will lead to consistent and timely support for all projects. • Actively seeks partnership and alignment across the organization, ensuring collaboration and communication with outside vendors to deliver projects on time and on budget. • In partnership with Risk and Loss Preventions, evaluate and maintain emergency preparedness plans and protocols to safeguard occupants and assets in the event of emergencies or disasters. • Directs a comprehensive and actionable evaluation of strategic project timelines, capital spend, and operating expense plan with senior management to evaluate and establish standards for quarterly analysis and review. • Identifies cost-saving opportunities and negotiates contracts with service providers and suppliers to ensure cost effectiveness without sacrificing service or quality. • Additional duties as assigned What You’ll Bring | Skills & Experience • Bachelor’s degree in business administration, Engineering (Civil), or related field may substitute for work experience, • 7-10 years’ experience managing medium to large box retail facilities management experience • Experienced leadership and management of facilities management team, maintenance staff and contractors. • Strong ability to identify and breakdown process issues, as well as proven change management experience. • Excellent problem-solving skills and ability to lead teams to move past challenges with minimal disruption. • Computer proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Project, AutoCAD, CMMS, and BAS. • Strong customer service focus and ability to develop and maintain effective working relationships with regulatory agencies, vendors, contractors, and employees. • Excellent verbal and written communication skills and ability to communicate in a clear concise manner. • Extensive knowledge of financial terms and principles relating to facilities management and real estate transactions. The ability to forecast and prepare budgets and reports summarizing financial, operating and capital performance data. • Organized, task and detail-oriented and able to work in a fast-paced, team-oriented environment with multiple deadlines. • Strong interpersonal skills to establish trust, influence, collaborate and work effectively across departments within the company. Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered. Work Environment, Physical & Mental Demands • Ability to sit and work at a computer keyboard for extended periods of time • Ability to stoop, kneel, bend at the waist, and reach daily • Able to lift and move up to 25 pounds occasionally • Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment • Hours regularly 40 hours per week, as work dictates, a hybrid position in the Houston Corporate Office • Must be flexible to work weekends and afterhours as necessary for any building related issues or shutdowns. Benefits This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go to mytbtotalrewards.com. Work-Life Balance We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as: • Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development • Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend • Holiday Early Departure | close out early the business day before a company observed holiday We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Work Locations: 01099O Other 6380 Rogerdale Rd Houston 77072 Job: Facilities Organization: Tailored Shared Services Shift: Day Job