Sr. Director / Director of Executive Communications - Cloudflare
San Francisco, CA
About the Job
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Location: San Francisco Bay Area (Hybrid)
What you'll do
Cloudflare is looking for a Sr. Director or Director, Executive Communications, to join our team and support communications for our co-founder, President, & COO. This role will lead and advise on all aspects of communications pertaining to the Office of the President & COO, including related media relations, speaking engagements, public appearances, employee communications, stakeholder engagement, social media, and personal branding. This role is ideal for a seasoned leader with exceptional writing skills, speechwriting, and storytelling ability with impeccable attention to detail. This role offers the opportunity to be a strategic advisor and partner to collaborate closely with a top executive in crafting a strategic communications platform to drive organizational objectives internally and externally. This role will require regular in-person meetings and planning sessions with the office of the President & COO team in our San Francisco office.
This senior communications leadership role will be a trusted advisor and partner to the office of the President & COO, and will be responsible for developing and delivering communications strategy and content. This role requires disciplined execution and meticulous attention to detail to drive success for our executive and the greater company. We are looking for someone who can manage the comprehensive comms program—someone who can ruthlessly prioritize competing priorities, is always two steps ahead in a planning process, and can roll up their sleeves to support a variety of tasks and initiatives for one of Cloudflare’s co-founders. This person should bring rigorous attention to detail and a sense of urgency to everything they do. The role will include constant cross-functional collaboration with various business stakeholders, and will require travel for various work trips— events, speaking engagements, media engagements, customer meetings etc. This role reports to the Vice President, Global Head of Communications, and will partner closely with Cloudflare’s co-founder, President & COO.
Essential functions for this role:
- Leads all aspects of communications pertaining to the Office of the President & COO, including related media relations, speaking engagements, public appearances, employee communications, stakeholder engagement, social media, planning, and personal branding/image. Has a clear vision of the right communications strategy and advises on all aspects of professional and personal brand development.
- Manages and strategically plans all aspects of how the executive prepares for, shows up at, and maximizes her presence at appearances, events, and communications-focused engagements.
- Creates executive messaging, narratives, speeches, and content across internal and external communication channels.
- Leads and coordinates the development of COO/President executive materials for internal town halls, and events, which involves working closely with stakeholders, and crafting various formats of background, briefing, and event prep materials to set her up for success.
- Supports Cloudflare’s overall communications program, while working closely with key stakeholders, to streamline/curate strategic content and narratives. Ensures alignment with Cloudflare’s evolving messaging, thought leadership trends, and announcements.
- Leads and secures executive speaker placements for top-tier public engagements and events. Creates all content, prep, and background for these engagements.
- Excels at working with various stakeholders to break down complex technologies and distill them into high-impact storylines, messaging, and soundbites that would resonate with a variety of audiences.
- Partners closely with the executive office team to ensure alignment with the President & COO’s calendar of upcoming events, and is an integral part of the planning process for future engagements and trips.
- Highly organized with rigorous attention to detail and deadlines.
Requirements
- 8+ years of experience working in executive communications for CEO or top C-Level public-company leaders
- High level of project management acumen, especially leading major initiatives with C-Level executives and stakeholders across multiple teams
- Impeccable communication, writing, and presentation skills—and a tailored approach to crafting various storylines/speeches/presentations for a variety of executive talk tracks
- Creative, hardworking, and flexible professionalism—you are able to thrive in a fast-paced and changing environment and anticipate the next move before it happens
- A global and local approach - you have experience leading initiatives across international teams, and are willing to travel regularly
- Regular travel to support domestic and international executive engagements, appearances, and office visits
- Regular in-person meetings and planning sessions with the office of the President & COO team in our San Francisco office
- A curious attitude and a team player who thrives on raising the bar and building an iconic brand and company together
Compensation
- For Bay Area-based hires: Estimated annual salary of $192,000 - $265,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.
1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.