Sr. Digital Product Owner (Collections/Repossessions) - Stellantis Financial Services US

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

The Sr. Product Owner bridges the gap between product strategy and development. They must be a proactive participant in this role and responsible for the product backlog, organizing sprints, and are expected to answer questions from developers as needed. This role is critical for managing the product backlog and ensures the prioritization of user stories for upcoming sprints and is a liaison for the development team.

Essential Job Duties and Responsibilities:

• Collaborate with the development team to align backlog prioritization with strategic goals, ensuring effective translation of product management initiatives into executable tasks.
• Break down epics into user stories, arrange and prioritize sprints, and clearly define team goals at each sprint's start.
• Provide demonstrations to both business and technical stakeholders at sprint conclusions, offering a comprehensive overview of progress and facilitating stakeholder feedback.
• Actively participate in evaluating development stages, address development queries regarding story rationale, and contribute to business case documentation for enhanced decision-making.
• Work in tandem with product managers to refine the product roadmap, including developing user personas, journey maps, and a prioritized backlog, while also supporting go-to-market strategies for successful product adoption.
• Manage operational issues through daily triage, collaborate on trade-off decisions, and offer a holistic view on how business processes and system configurations impact user experience.
• Conduct market research, leverage data for insights, and recommend product strategies that align with business objectives and market awareness, ensuring a focus on providing exceptional digital experiences.
• Oversee multiple initiatives at various development stages, analyzing past enhancements for optimization, and represent customer/stakeholder needs to drive feature development and product integrations, identifying opportunities for testing and enhancements.
• The position may necessitate availability for weekend assignments on occasion.

Qualifications and Competencies:

• Experience
  • Minimum 5 years’ experience in enabling digital processes, executing strategic roadmaps, and operating within an agile scrum environment.
• Education
  • Bachelor’s degree in Information Technology, Computer Science, Business, Marketing, Engineering, Communications, or a related field.

• Skills

• Analytical and Design Skills: Synthesizes diverse information, generates creative solutions, and uses detailed design processes, leveraging both data and intuition.
• Problem-Solving and Technical Skills: Identifies and resolves problems with skillful analysis, shares expertise, and continuously builds knowledge.
• Communication and Interpersonal Skills: Exhibits clear oral and written communication, maintains confidentiality, and is open to new ideas.
• Leadership and Teamwork: Balances team and individual responsibilities, exhibits leadership, and actively participates in team dynamics.
• Adaptability and Quality Management: Manages change effectively, strives for quality improvement, and adapts to new situations with resilience.
• Professionalism and Business Acumen: Demonstrates professionalism, understands business implications, and aligns work with strategic goals while maintaining ethics and organizational support.

• Travel: Up to 5% travel as required
• Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ

Qualifications Preferred:

• Experience working in Agile or SAFe Agile framework preferred.
• Experience with multiple Salesforce.com platforms (e.g. Service Cloud, Experience Cloud, Marketing Cloud.)
• At least 5 years experience in loan servicing for automotive lending, supporting collections and default services.
• Knowledge and experience with collections and recovery management tools including various business intelligence and software options.

Physical Requirements:

Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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