Sr. Digital Account Manager (Medicare Marketing) - Amsive

Chicago, IL

About the Job

Who We Are:

At Amsive, we're more than just a performance marketing agency; we're a team that thrives on collaboration and innovation. We offer a supportive environment where personal growth is just as important as professional development. We're a team of passionate individuals ready to tackle challenges, learn from one another, and drive results. We believe in empowering our team members, providing them with the tools they need to succeed, and trusting them to lead the way. With decades of expertise and a commitment to integrated solutions, we don't meet the industry standard; we're setting it.

If you're looking for a place where your work matters, a career path you can grow on your terms, and a team that's as invested in your success as you are, Amsive is for you. We offer a unique blend of flexibility, growth opportunities, and a culture that values each individual. Join us, and be part of the team ready to welcome, support, and grow with you.

**This is a  REMOTE position. Candidates can be located anywhere in US Time Zones.
**We regret to inform you that currently, Amsive DOES NOT provide sponsorship opportunities.**

What you will be doing:

Amsive is hiring a Sr. Digital Account Manager with prior experience across the Medicare Marketing space. We are targeting individuals with client-facing experience and a marketing solutions background, with a focus on direct and digital marketing.

This is a REMOTE position. Candidates can be located anywhere in the Midwest OR on the East Coast. Occasional travel may be required to visit client locations and/or other Amsive office locations.

We’re looking for a Sr. Account Manager with a passion for online and offline marketing, a propensity to problem-solve, phenomenal attention to detail, and who displays strong leadership qualities. The candidate should be a self-motivated team player who can manage and prioritize multiple simultaneous projects and provide client-facing proactive communication daily on strategy and project status.

Specific Duties and Responsibilities:

Lead role for client-facing interaction with agency day to day, owner of overall client satisfaction and proactivity of account to drive marketing goals.
Schedule, organize, and facilitate client campaign initiatives across all agency channels (including Creative, Digital, Traditional Media, Analytics and other teams); Hold regular internal and external meetings to effectively guide client strategy conversations, ensure clarity on requests, and manage productivity on projects.
Own proactivity of account planning to drive marketing goals and own overall client satisfaction alongside the Client Experience Team.
Build empathetic personal relationships with clients and understand their business objectives to ensure partnership satisfaction.
Become proficient in company-designated tools for success in project and account management.
Create and proactively manage internal timelines for projects and programs through proactive communication and project management tool (Asana).
Log all resource hours into Amsive designated project management tool (Asana & Everhour) daily.
Oversee implementation, delivery, and execution of programs outlined in the SOWs; manage client expectations by providing timing and budget implications of scope change requests.
Facilitate and manage the invoicing process along Sales leads & the Account Director.
Maintain and/or improve account profitability through effective scope management.
Responsible for collaborating and overseeing agency standards on key marketing service deliverables for mid-large agency accounts in the form of PowerPoints, POV’s, and analytics reports from Excel to dashboard technologies to optimize, grow, and retain business.
Proactively identify new business opportunities for existing clients, working with Account Director and Sales to effectively bring them to closure.
Understand client business needs and objectives; develop cross-channel insights and recommendations to solve larger business problems and improve key performance metrics, develop key insights for quarterly and annual business reviews.
Work collaboratively with other team members to develop audience, creative, and channel-testing ideas.
Be curious, with a thirst for learning more about data-centric marketing.

Interactions:

The Account Manager will be a key member of our Customer Experience team and collaborate with internal Data & Analytics, Creative, Digital Media, Traditional Media, Direct Mail, and Email teams.

Qualifications:

3-5 years + experience managing direct and/or digital marketing programs. Preferably with experience in a Healthcare organization or Marketing Agency.
Experience in compiling, documenting, and communicating client requirements/ requests to internal stakeholders across multiple departments.
Must have strong experience and knowledge in a variety of digital marketing strategies and tactics, including Paid Social, Search, Display, Search Engine Optimization (SEO), landing page development and reporting, and creative testing/analysis.
Must have experience overseeing implementation or managing and executing multi-channel marketing campaigns as the main client point of contact.
Some experience in working Personally Identifiable Information (PII) desires as it related to one-to-one marketing.
Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment.
Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members.
Strong grasp and demonstrated application of marketing and communication principles.
Strong proficiency in the Microsoft Office Suite, especially PowerPoint and Excel.
Demonstrated excellence in building and maintaining profitable client relationships.
Future-minded individual with a strong desire to contribute to an emerging leader in the omni-channel marketing space.

If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please call (331) 318-7800.

Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment.

As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.

Source : Amsive