Sr Desktop Information Technology Support Analyst - Expert In Recruitment Solutions

" Minimum of 3 years' experience assisting users with the operation of their computer systems and software applications, including Microsoft Office applications and other specialized software.

" Strong analytical and problem-solving skills allowing for individual to identify, analyze, troubleshoot, and respond to complex problems while supporting users accurately and efficiently.

" Excellent teamwork and interpersonal skills.

" Excellent written and verbal communication.

" Bachelor's degree and 3 Years of relevant work experience OR Master's degree and 1 Years of relevant work experience as a IT Support Specialist or a minimum of 5 years related experience in lieu of a degree.

" Other Certifications (optional, but preferred): CompTIA, Project management certifications (PMP, CAPM, PMI).

" Must be able to obtain and maintain a Public Trust. Contract requirement.