Sr Counselor - Outreach - Maximus
Roanoke, VA 24001
About the Job
Are you passionate about supporting families and ensuring children's needs are met? Maximus, a leading provider of solutions that address social and human services challenges, is looking for a dedicated Child Support Specialist to join our team. In this role, you will play a crucial part in helping families navigate the complexities of child support services and ensure compliance with legal requirements.
As a Child Support Specialist at Maximus, you will be responsible for reporting for OH, KY and assistance and support with NJ reporting.
This position is Remote within the Columbus OH area.
**This position may require up to 5% travel to Columbus OH Office. Must live within 1.5 hours of Columbus, OH.
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Conduct regular one-on-one or group training sessions for existing providers, necessitating travel.
- Attend and actively participate in recruitment events to attract new providers to the program.
- Handle escalated provider issues efficiently and effectively.
- Address urgent concerns related to high visibility providers, ensuring swift resolutions.
- Offer ongoing support to designated providers as assigned.
- Collaborate with client, fellow contractors, and stakeholders to communicate and implement - operational policy changes.
- Stay updated on project details and changes.
- Extensive travel is an inherent part of the role.
- Fulfill additional assignments as directed by management.
- Reporting experience for Paternity projects.
- Outreach experience for Paternity projects.
- Data tracking for Paternity projects.
- 4 Years of experience in Paternity projects
- Must reside within 1.5 hours of Columbus, OH. Must be able to travel 5% of the time to various locations throughout the state.
Minimum Requirements
- High school diploma or GED required and 4+ years of relevant professional experience required, or equivalent combination of education and experience.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Hourly Base Pay Minimum for this Position
$
18.00
Hourly Base Pay Maximum for this Position
$
20.00