Sr. Collections Analyst - Super Micro Computer, Inc.

About Supermicro:

Super Micro Computer, Inc. is currently seeking a Senior Collections Analyst who is energetic and detail-oriented to support our fast growing organization. The Senior Collections Analyst is responsible for working directly with customers, finance, sales and customer service to collect accounts receivable, manage and resolve deductions, handle other credit and collection duties and projects as assigned. This person will possess the ability to multi task and prioritize their assignments to optimize collections and customer experience. If you are looking for a great opportunity to make an impact, this is the job for you.

Job Summary:

Super Micro Computer, Inc. is currently seeking a Senior Collections Analyst who is energetic and detail-oriented to support our fast-growing organization. The Senior Collections Analyst is responsible for working directly with customers, finance, sales and customer service to collect accounts receivable, manage and resolve deductions, handle other credit and collection duties and projects as assigned. This person will possess the ability to multitask and prioritize their assignments to optimize collections and customer experience. If you are looking for a great opportunity to make an impact, this is the job for you.

Essential Duties and Responsibilities:

The Senior Collections Analyst job responsibilities will include, but not limited to:

• Collections - managing AR aging and efficiency metrics, serving as the first contact for resolving customer disputes or billing inquiries
• Cash management - timely analysis and resolution of open cash amounts, assisting in the credit evaluation process for customer order releases
• Process and review account adjustments
• Resolve client discrepancies and short payments
• Monitor and maintain assigned accounts customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
• Reduce delinquency for assigned accounts
• Perform other assigned tasks and duties necessary to support Accounts Receivable Department
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process
• Must communicate and follow up effectively with sales department regarding customer accounts on a timely basis
• Establish and maintain effective and cooperative working relationships with customers and sales

Qualifications:

• Bachelor Degree (BS/BA) or equivalent Experience preferred
• 5+ years of working experience preferred, fresh graduate is welcome
• Proficiency in Microsoft Office including Excel, Word, Outlook, and SAP
• Strong interpersonal skills and proven ability to work in a team environment
• Customer service orientation and professionalism
• Strong written and oral communication skills
• Strong analytical and creative problem solving skills a must
• Strong attention to detail, goal-oriented
• Ability to work under time constrains and deadlines
• Ability to maintain confidentiality required

Salary Range

$88,000.00 - $110,000.00

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.