Sr. Cloud Technical Account Manager, AWS Enterprise Support - Amazon

Position: Sr. Cloud Technical Account Manager
Location: San Francisco, CA
Company: AWS Enterprise Support

Job Summary: We are seeking a Sr. Cloud Technical Account Manager to provide expert guidance and support to our enterprise clients. You will be the primary point of contact for technical issues, ensuring customer success and satisfaction.

• Responsibilities:
  • Act as a trusted advisor to clients, understanding their business needs.
  • Provide proactive technical guidance and best practices for AWS services.
  • Manage escalations and coordinate with internal teams for resolution.
  • Conduct regular reviews and strategy sessions with clients.
• Qualifications:
  • 5+ years of experience in cloud computing or technical account management.
  • Strong knowledge of AWS services and architecture.
  • Excellent communication and problem-solving skills.