Sr. Business Systems Analyst - Ledgent Technology

MAIN JOB RESPONSIBILITIES / COMPETENCIES
As a Sr. Salesforce ComplianceQuest Business Systems Analyst within STAAR Surgical's Information Technology team, this individual plays a critical role working closely with the business and across the Information Technology organization defining, delivering and supporting IT business solutions and supporting roadmaps. In summary this position:

• Provides cost effective business systems and applications analysis in support of the development and implementation of business applications, including evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and configuration.
• Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements.
• Operates as a liaison between technical personnel and the appropriate end-user departments.
• Evaluates and translates end user needs and problems to technical associates and/or vendors where appropriate.
• Understands the business implications of technical solutions and assists in defining and documenting the technology solutions to support any future business needs.
• Instructs end users new technology and enhancements using all appropriate communication tools as well as providing support for existing system.
• Monitors and maintains applications and restores services for end users.
• Analyzes application problems and coordinates workable solutions.
• Participates in system software upgrades including planning and scheduling, coordination and deploying.
• Ensures availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance.

Essential Functions and Responsibilities:

• Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses to align information technology solutions with business initiatives.
• Works with business users to define and analyze problems and align the most appropriate technical, application or configuration solutions.
• Solicits, develops, documents, and manages requirements and provides detailed design and business rules to support the requirements throughout project life cycle up to and through change control.
• Considers the business implications of the application of technology to the current and future business environment.
• Reviews system test plans and system tests modules before implementation.
• Creates, reviews, and delivers end-user documentation (user guide, process flow charts, and training materials) and training for accuracy.
• Works with the user to select or create appropriate scenarios to test all results to determine whether system changes met project specifications; uses scenarios to assist the end user in acceptance testing.
• In upgrades, monitors production performance enhancements and system integrity with end-users.
• Develops detailed implementation and upgrade project plans in conjunction with other account team associates.
• Ensures that document

  All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.