Sr. Business Systems Analyst - Milk Specialties Global

At Milk Specialties Global, our focus is to create high-quality ingredients designed to optimize health and nutrition. We are passionate and dedicated people. Each day, we collectively explore new, innovative ways to enhance product performance and value through our broad human and animal nutrition portfolios. The human nutrition division focuses on industry leading whey and milk protein isolates, concentrates, and hydrolysates. The animal nutrition division is a leading supplier of functional fats, proteins and carbohydrates. Both divisions are backed by the speed, execution and passion it takes to exceed the expectation of our customers. We offer a comprehensive benefits package which includes medical, dental, vision and life insurance as well as a healthy 401(k) company match program.

The Sr. Business Systems Analyst has responsibility for support, implementation, and usage of business-related applications and processes.  This role primarily will focus on the System21 ERP Application, but will also include other related applications.

Essential Functions: 

• Provide end-user support and assistance, and administration of business applications.
• Strong knowledge of Batch Process Manufacturing
• Ability to lead meetings, including preparation, agenda, execution, notes, follow-up
• Ability to gather and document business, functional, or data conversion requirements
• Create and maintain updated documentation on business processes, applications and business solutions including process flows, use cases, functional specifications, test cases, training and system manuals, and job aids
• Experience creating process flow diagrams using Visio
• Experience supporting development of test cases and training material
• Assist with creating and developing specifications for programming or modifications as needed.
• Provide technical and operations support as needed.  This will include placing Vendor support calls as needed.
• Assist with implementation of new applications and process improvements
• Obtain an understanding of the data within systems including ability to do data mapping, EDI, creation of analytical reporting.

Position Requirements: 

• Bachelor's degree or equivalent in Computer Science or related area
• 7+ years Business Systems Analyst experience. 
• In depth knowledge of ERP systems in a manufacturing environment (System 21 highly desired).
• Knowledge of AS/400 operations, AS/400 Query a plus.
• Strong understanding of manufacturing business processes and transactions.
• Project management and organizational skills.
• Ability to determine work breakdown structure of a project or request
• Communication with business partners in a way that they understand, non-technical wording.
• Proactive planning of workload.
• Experience installing and administration of server-based applications preferred.
• Understanding of application data bases and file structures preferred.
• Experience with Atlassian products: Jira, Confluence preferred

The COVID-19 vaccine is encouraged, but not required.  Milk Specialties Global closely follows CDC guidelines and updates to ensure employees are able to work safely at our facilities.