Sr. Business Analyst – Field Applications - Brookfield Properties

Location



Calgary - 4906 Richard Road SW



Business




As part of Brookfield Asset Management — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound ESG practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.




We see tomorrow, today. At Brookfield Properties, we’re a fully integrated developer so we know what it takes to go from concept to concrete, from blueprint to building. From vision, experience, resources, and ethics, every day we take these ingredients to partner with our communities, collaborating with the places where we work, customizing developments to meet the neighborhoods’ specific needs, and identifying the highest and best use for each property to create unique and lasting places that bring people together. Learn more (https://www.brookfieldproperties.com/en/our-businesses/development.html) .




If you're ready to be a part of our team, we encourage you to apply




Job Description




Your Team


The S r . Business Analyst – Field Applications, will be responsible for liaising with business users and team members to provide support for complex issues with the company’s various Enterprise Resource Planning (ERP) related systems and projects. The S r . Business Analyst will take more accountability in delivering tasks with less guidance from management. An elevated degree of self-sufficiency, responsibility, and accountability is expected. The Sr . Business Analyst provides business expertise to projects/initiatives including implementations , second and third level support of operational applications, third p arty and c ustom a pplications. The S r . Business Analyst will lead efforts to enhance processes and drive efficiency by collaborating with users and leveraging business applications. They will also be responsible for supporting the business users to translate business process into functional system use for all operational systems and custom applications . This could include technical system work with end users at all levels of the organization.




Your Key Deliverables


Business Support: 40%

+ Understanding the business process and how they are applied to the operational applications.

+ Investigating , troubleshooting, problem solving and resolving business process mapping issues to the operational applications.

+ Leading investigation into business related problems using the operational applications and taking the accountability in seeing problems to resolution.

+ Drive process improvement and efficiency through best practice education, application configuration, and effective software use .

+ Administering configurations for the operational applications.

+ Assisting with the requirement gather ing for functional improvements and translating these suggestions to technical groups.

+ Assisting with requirement gathering and testing for reporting needs.








System Sustainment: 20%

+ Investigating , troubleshooting, problem solving and resolving operational application functionality related issues/complex incidents and providing third level support , including root cause analysis, testing and documentation.

+ Review ing, coordinating and/or executing implementation plans for operational appl ications and maintenance updates.

+ Providing technical support to 10+ operational units throughout the company .

+ Assisting with other ad-hoc technical requests .

+ Interacting with users and IT personnel at various levels within the organization, and externally .

+ Implementing new automated solutions , when identified .










Coaching Team Members: 15%

+ Lead all team members by example through coaching, mentoring and serving as an escalation point.

+ Assist ing team members in troubleshooting operational application issues , identify problems and troubleshooting business process mapping issues associated w ith the operational application suite.

+ Providing training to end users and peers .

+ Producing high quality training material and coaching/mentoring others .




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Business Process Documentation: 15%

+ Writ ing , review ing and updat ing documentation for the business processes and how they apply to the operational applications.

+ Collecting, assigning and tracking outstanding tasks and initiatives to improve application capabilities.




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IT Change Management , Audit & Compliance: 10%

+ Following Change Management Procedures when deploying changes to the various environments, which includes testing, documenting and deployment.

+ Adhering to all audit and compliance related guidelines and procedures.







Must Haves

+ Bachelor's Degree in Management Information Systems , Business Management, Computer Science , Architectural Science, Engineering or a combination of related experience and education

+ 5+ years field management experience in residential home construction or related construction experience considered an asset.

+ Experience with Hyphen BuildPro / SupplyPro or similar/related residential construction management software .

+ A valid Passport and the ability to travel (North America/cross-border) . The position will require periodic travel.

+ 6+ years of problem solving, debugging skills and application support experience.

+ Strong analytical and problem-solving skills .

+ Excellent communications skills, both written and oral .

+ Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities .

+ Proven ability to be flexible and work hard, both independently and in a team environment with changing priorities

+ Ability to integrate different vendor products to provide overall solutions .

+ Ability to work flexible hours and a willingness to work after regular hours , if required

+ Experience working within a PM structure would be an asset.

+ A result oriented, customer focused individual who thrives working in a fast-paced environment. ​

+ ​​Project management and/or project scheduling experience in residential construction or related industry utilizing project scheduling software considered an asset.







Nice to Haves

+ Familiarity with Constellation Newstar Suite, Salesforce, InformXL , Land Dev, PMWeb and/or Homeowner Central is a benefit.

+ Experience and working knowledge of integrating applications is desired .







Your Opportunity - US


We are proud to offer our employees what they value most:



+ Competitive compensation


+ Excellent extended medical, dental and vision benefits beginning day 1


+ 401(k) matching, vesting begins day 1


+ Career development programs


+ Charitable donation matching


+ Paid Volunteer Hours


+ Paid parental leave


+ Family planning assistance including IVF, surrogacy and adoptions options


+ Wellness and mental health resources


+ Pet insurance offering


+ A culture based on our values of Passion, Integrity and Community



Your Opportunity - Canada


We are proud to offer our employees what they value most:



+ Competitive compensation


+ Excellent extended medical, dental and vision benefits beginning day 1


+ RRSP program, contributions begins day 1


+ Career development programs


+ Paid Volunteer Hours


+ Paid parental leave


+ Family planning assistance including IVF, surrogacy and adoptions options


+ Wellness and mental health resources


+ Pet insurance offering


+ A culture based on our values of Passion, Integrity and Community

+ Annual Salary Range: $70,000 - $105,000 USD ​

+ Eligible Bonus: 20%






#LI-CV1


#BPDG



We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.


At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 390 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.