Job Summary:

Duties/Responsibilities:

• Understand customer requirements through sessions, interviews, document analysis, business process descriptions, business analysis, task and workflow analysis, online research, and/or data analysis.
• Create user stories, use case diagrams, acceptance tests, etc. to communicate high-level technical functions and requirements and ensure alignment with product strategy and roadmap
• Coordinate, schedule, facilitate, and participate in customer enhancement-focused collaboration sessions, scrum meetings and sprint planning meetings, with internal and external audiences.
• Organize review of requirements with users, developers, product management and architecture teams.
• Decompose high-level information into details, and documents refined, actionable, functional requirements.
• Assist software development teams in the architecture of and data use of proprietary and 3^rd-party systems, by providing process flow diagrams, business documentation, and/or technical documentation.
• Analyze existing processes to identify gaps and areas of improvement. Work with other departments to create, develop, and implement process improvements with an enterprise-wide focus.
• Assist with product documentation.
• Assist Product Owners with training to system users as new system enhancements are released.
• Mentor Business Analysts to ensure appropriate business analyst standards and practices are met when appropriate.
• Assist software development teams in the quality assurance of systems by providing test plans with test cases and supporting the business during testing efforts with user acceptance testing.
• Eastern Standard Time working hours.

Education and Experience:

• Bachelor's Degree in Computer Science, Computer Information Systems, or related field. In lieu of degree, 5+ years of relevant experience as a Business Analyst required.
• 5 years of experience as a Business Analyst with advanced knowledge of business analysis, data standards, and project delivery practices.

Required Skills/Abilities:

• Above all else, you are ambitious and a quick learner.
• You are also:
  • An advocate for product excellence ("form” matters as much as "function”)
  • Pragmatic (you know what "GSD” means)
  • A self-starter who thrives on autonomy
  • A life-long learner
• Experience in various software development lifecycle management methodologies (Agile Scrum, Kanban) using tools like Microsoft Azure DevOps or Jira for business requirements documentation.
• Experience with a diagramming tool (e.g. Lucidchart, Miro, Visio, etc.).
• Experience working with financial products and systems preferred.
• Experience in SQL scripting to perform data analysis and query data.
• Ability to understand data models.
• Strong verbal and written communication skills with the ability to build positive collaborative relationships with business stakeholders.
• Analytical, with problem-solving abilities and creative resolution skills.
• Must be detail-oriented and have excellent organizational skills with the ability to manage multiple competing priorities and deadlines.

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!