Sr. Business Analyst - Information Security - Gallagher

Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

The Information Security Sr. Business Analyst is responsible for supporting the successful delivery of projects for the Global Cyber and Information Security Team which meet the defined business and technical requirements.

This position reports to the Global Cyber & Information Security Program Leader. A key focus of this position is to participate in supporting a wide range of projects across the Cyber & Information Security team.

Project Team members are critical resources, providing the necessary skills and experience to complete the project successfully.  Members are responsible for: establishing priorities and completing deliverables as scheduled; identifying and escalating issues and barriers; participating in communication and change management plans, and providing input in support of reporting progress.  

Please note additional position details below:

• This is a Temp-To-Hire, W-2 position.  We are not able to do 1099 or C2C.
• It is a fully remote role that will need to be based in the U.S. 
• You must meet our U.S. Eligibility requirements for work authorization as noted under "Additional Information" at the bottom of the job description.

Essential Duties and Responsibilities: 

• Under the leadership of a Project Manager, participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
• Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to Project Manager, peers and others; driving the resolution of issues; and taking personal responsibility for results
• Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
• Support the implementation of solutions by building relationships and partnerships with key stakeholders; understanding business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities
• Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
• Collaborate closely with project stakeholders to implement the requirements, provide necessary guidance to testers during QA process
• Identify improvement opportunities (proactive and reactive)
• Elicit and clearly document business, functional, and technical requirements
• Assess business process and system inefficiencies
• Identify ways to increase adoption and customer satisfaction
• Demonstrated fluency in business processes and process differentiation
• Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
• Understand and negotiate needs and expectations of multiple stakeholders
• Serve as a liaison between Cyber & Information Security and other teams to assist or gather business requirements needed for system modifications, enhancement and implementations
• Assist with test planning, development, and execution to ensure the successful delivery of cyber and information security solutions, while minimizing negative impacts to the customer
• Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.
• Meet with Project Team regularly to review project deliverables and deadlines
• Support new solution implementations, system conversions, upgrades, and enhancements
• Responsible for creating or coordinating the creation of required project artifacts
• Manages project repository in Microsoft Teams / SharePoint
• Interacts closely with project stakeholders
• Operationally troubleshoots complex issues  
• Highly self-motivated - functions under broad supervision  
• Other project and support activities as appropriate

Qualifications:

Required:

• Bachelor's degree in Business, Information Technology, Cybersecurity or related field
• Minimum of 10 years of Business Analysis experience
• Technology acumen (working knowledge) and awareness of key infrastructure, networking, IT operations and cyber & information security processes
• Experience working with third party vendors to implement SaaS solutions.
• Working "hands-on" knowledge of Software Development Life Cycle and project management methodologies 

Preferred:

• Certified Business Analysis Professional (CBAP) certification (highly preferred)
• Experience working on information security initiatives
• Experience working with off-shore or remote teams

Behaviors:

• Ability to work on information security initiatives and to collaborate effectively with stakeholders at many levels
• Must have strong team orientation and seek team and colleague success as the priority
• Ability to drive consensus among various stakeholders, including technology stakeholders and third parties 
• Excellent written and verbal communication skills
• Excellent organization skills
• Strong attention to detail
• Demonstrated ability to prioritize and manage multiple initiatives simultaneously
• Ability to work at a fast pace and cope with conflicting deadlines
• Proven ability to deliver excellent customer service
• Good analytical and problem solving skills
• Dependable, hardworking, professional, self-starter, able to work well with cross functional teams

Work Traits: 

• Ability to work independently and prioritize work load

#LI-NJ1

#Contingent

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.