Sr. Accounts Receivable Analyst, Non-patient - The University of Chicago Medicine

Be a part of a world-class academic healthcare system at UChicago Medicine as a Sr. Accounts Receivable Analyst, Non-patient for the Finance - Accounts Payable department.This position is a flexible remote opportunity with occasional requirements to come in off at our Burr Ridge, IL locations two(2) - three(3) times a week after training. During training it is expected to be onsite four (4) - five(5) times a week. 

The Senior Accounts Receivable (AR) Analyst, Non-patient assumes responsibility for overseeing the non-patient accounts receivable process, ensuring the prompt billing, collection of outstanding invoices and timely follow up from vendors. This pivotal role demands robust analytical prowess, adept problem-solving abilities, fluency in financial software, and a proactive stance in resolving discrepancies. Additionally, adept collaboration with both internal and external stakeholders is imperative for seamless operations.

Essential Job Functions:

• Invoice Management:
  Generate and distribute invoices accurately and in a timely manner to customer in accordance with terms and conditions of vendor contracts.
  Review invoices for discrepancies and resolve issues with relevant stakeholders to ensure quality and accuracy.
  Monitor accounts to ensure payments are received within the specified payment terms.
• Payment Reconciliation:
  Match incoming payments with outstanding invoices and reconcile discrepancies.
  Record payments accurately in the accounting system and update customer records accordingly.
  Investigate and resolve payment discrepancies or disputes in a timely manner.
• Collection Activities:
  Conduct regular follow-ups on overdue accounts via phone, email, and letters to ensure timely collection
  Negotiate payment plans with customers experiencing financial difficulties
  Escalate unresolved issues to management and initiate collection proceedings when necessary.
• Customer Relationship Management:
  Build and maintain positive relationships with clients to facilitate timely payments.
  Address customer inquiries and concerns regarding billing and payment issues professionally and promptly.
  Collaborate with sales and customer service teams to address customer-related issues affecting receivables.
• Reporting and Analysis:
  Prepare regular reports on accounts receivable status, aging, and collection activities for management review and take action.
  Analyze receivables data to identify trends, anticipate cash flow issues, and propose solutions for improvement.
• Process Improvement:
  Identify opportunities to streamline the accounts receivable process and implement efficiency-enhancing measures.
  Recommend changes to credit policies and procedures to minimize risk and improve collections.

Required Qualifications: 

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• Proven experience (5+ years) in accounts receivable, billing, or a similar finance role preferably in the healthcare industry.
• Certified Accounts Receivable Professional (CARP): Offered by the Institute of Finance and Management (IOFM), preferred.
• Strong understanding of accounting principles and practices (GAAP).
• Proficiency in financial software (e.g., QuickBooks, SAP, Oracle) and MS Excel.
• Excellent communication and interpersonal skills both verbal and written, with the ability to effectively communicate with internal stakeholders, clients, and vendors.
• Strong problem-solving skills and the ability to handle complex billing issues or disputes with clients or customers diplomatically.
• Ability to prioritize tasks, meet deadlines, and work independently.
• Attention to detail and accuracy in financial record-keeping and documentation.
• Experience with customer relationship management and negotiation techniques is preferred.
• Knowledge of legal regulations and compliance related to accounts receivable is a plus.

Position Details:

• Job Type/FTE: Full Time (1.0FTE)
• Shift: Days/ 8:30a - 5p Monday-Friday
• Location: Burr Ridge, IL when requred to come onsite (two(2) - three(3) times a week after training. During training it is expected to be onsite four (4) - five(5) times a week)
• Unit/Department: Finance, Accounts Payable
• CBA Code: Non-Union

Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

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Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront.

University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs 

The University of Chicago Medical Center is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.