Sports Lounge Server, Little Caesars Arena - Delaware North Companies
Detroit, MI 48222
About the Job
Delaware North Sportservice is hiring a seasonal Server to join our team at Little Caesars Arena in Detroit, Michigan. As a Server, you will be the face of our restaurant and play a critical role in providing excellent service to our guests.
Please note this is a tipped position, the hourly minimum pay listed doesn't include any potential tipped earnings.
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.
- Greet guests, provides menus, clearly communicates restaurant specials, answers questions about menu items, collects food and beverage orders, serves items ordered, and attends to guests' needs throughout their visit
- Accurately enter orders into the point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks, as needed
- Serve alcoholic beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures
- Prepare and deliver the check to guests at the table, accept and process the payment
- Collaborate with other restaurant servers and kitchen and bar staff
- Perform opening, closing, cleaning, and side work duties, as assigned
- Ensure all equipment and workspaces are clean, sanitized, organized, and working properly
- Experience in cash handling and credit card processing is required
- At least one year's experience as a server in a high-volume environment is preferred
- Previous experience with a point-of-sale system in a service or hospitality environment preferred
- No high school diploma or GED required
- Constant standing, walking, bending, reaching, and repetitive motions
- Ability to maneuver between tables and around corners
- Ability to lift, balance and move large food trays, weighing up to 35 pounds
- Visual acuity and hearing sufficient to take orders and prepare checks
- Ability to lift up to 35 pounds for set-up, service, and clean-up
- Ability to stand or walk for the entire length of shift; may include walking up and down stairs