Splunk Solutions Architect - SP6

• 80% General Sales Engineering Pre-Sales Responsibilities:
  • Technical Discovery.
  • Statement of Work (SOW) preparation.
  • RFI/RFP Response.
  • Demonstrations.
• 10% Technical Customer Hands-On Activities:
  • Proof of Concepts (POC).
  • Helping Hands.
    • This typically consists of short-term, 2-to-3 hours engagements to assist an existing Splunk customer get over a technical hurdle that is inhibiting that organization’s use and success with the product.  Helping Hands is used as an introductory tool for SP6 customer acquisition.

• 10% Other Administration and Internal Operations
  • Internal Coordination.
  • Assist in the continued maturity and build-out of SP6’s presales function, from a process and tools perspective.

• Actively driving and leading the technology evaluation for external customers, assessing the extent of their requests and issues against the SP6 solution suite to identify and present short- and long-term technical solutions to customers.
• Working closely with the SP6 sales team, Splunk sales reps, customers, and prospective customers as their key technical advisor, properly advocating SP6’s solutions as well as Splunk’s products and services.
• Identifying all technical issues with customers to drive customer success throughout the sales process.
• Identifying and assessing the true business needs of our customers and aligning technical solutions with a customer’s business objectives and problems.
• A strong business mindset is key to the success of SP6 and this Sales Engineering role. Our customers trust that our consulting and advisement services understand their objectives wholistically in both a business and technical construct.
• A demonstrable understanding of identifying key business objectives is critical.
• Interacting heavily with our Professional Services and Managed Services teams responsible for the delivery of sold engagements to help ensure project timelines, milestones, and scope delivery are in alignment with core SP6 capabilities and team responsibilities.
• Developing and presenting prospective Professional or Managed Services Statement of Work proposals that deliberately articulate customer pain points and risks and answer such needs with SP6 services milestones/deliverables that address those requirements.
• Responding to public/private solicitations and requests for proposal either for existing or prospective customers, owning the technical writing responsibility for solicitations and proposal documents

• 5 years related experience in selling and supporting software products to IT and/or security stakeholders.
• Subject Matter Expertise with the Splunk platform. Certifications in advanced Splunk domains (Splunk Architect, Administrator, etc.) a plus.
• Domain expertise with IT security or compliance (for example, forensics, security operations, incident response, security research, threat detection, security assessments, penetration testing, or security product development).
• Additional knowledge of security tools, industry trends, methodologies, and best practices.
• Domain expertise with IT operations and observability concepts and industry platforms. Familiarity with ITIL, DevOps, and/or SRE methodologies a plus.
• Additional technology expertise includes:
  • Knowledge of “Big data” technologies
  • Knowledge of virtualization (VMware/Citrix/Hyper-V)
  • Knowledge of major Cloud Services provider technologies and concepts (AWS, Azure, or GCP)
  • Knowledge of cybersecurity technologies and concepts such as Firewalls, IDS/IPS, XDR/EDR/MDR, SIEM/SOAR, Anti-malware/virus, NAC, IAM, etc.
  • Network Administration/Architecture/Management Knowledge
  • Unix/Windows – Administration Experience

• Good elicitation skills: being able to ask consultative questions to extract critical information necessary to make sound recommendations.
• Comfortable approaching total strangers and quickly building rapport.
• Self-motivated with a proven track record in technical software sales and knowledge of technology.
• Strong presentation skills and top-notch verbal communication skills.
• Strong written communication skills.
• Highly analytic, with the ability to lead the effective discovery of customer needs and desired outcomes.
• Possess intellectual and technical curiosity about what is possible with Splunk and how customers can leverage this powerful platform to drive business value.
• Comfortable working in a fast-growing environment where we are continuing to develop and mature our processes as we grow.

• Generate and lead talk tracks that are not purely technical in nature but uncover customer business objectives and tie recommended technology initiatives back to those objectives.
• Ability to highlight business value to customers.
• Ability to understand business operations, needs, and challenges within Customer’s technology, processes, and people. Relating SP6 solutions to a customer’s business is critical to success.

• Recognized as one of North America’s top professional service partners.
• The chance to be part of a winning team and a premier Splunk partner.
• Competitive salary and OTE.
• 100% employer-paid health insurance.
• 401(k) with company match.
• 30 days of annual paid time off (4 weeks Paid Time Off Holidays)
• Significant Training and Development and Certification attainment.
• Opportunity for long-term career advancement.
• Your contributions are felt and recognized by our growing company.
• Grown over 100% in the last 2 years.

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