Resolute Investment Managers, Inc.

Specialist, Systems Engineer

Information Technology

Resolute Investment Managers, Inc. ("Resolute") is a diversified, multi-affiliate asset management platform that partners with affiliated and independent investment managers. The clients of Resolute and our affiliates include corporate defined benefit plans, institutions and individual investors. We trace our history to 1986 when an affiliate, American Beacon Advisors, Inc. (formerly AMR Investment Services, Inc.), began providing investment management services as an independently operated entity. Since 1987, American Beacon Advisors has managed the American Beacon Funds family of mutual funds. Over the years, American Beacon has built a reputation for innovative thinking, discipline and prudent investing, which has led to several prestigious awards for its pension management, cash management and mutual fund investment services. Today, Resolute is a privately held organization owned by a consortium of investment funds affiliated with leading financial institutions. In December 2023, Resolute Investment Managers was named one of the Best Places to Work in Money Management by Pensions & Investments for the fifth consecutive year. Learn more about our company by visiting www.resolutemanagers.com

Our office is located in Las Colinas, Texas. This position will have the following consideration:

Hybrid:Works regularly both Onsite (currently 3+ days per week) and Remote.

Currently seeking an experienced Systems Engineer with demonstrated technical competency to work closely within a small team to maintain, troubleshoot, design, and implement systems and services. Qualified applicants should have strong proficiencies across multiple disciplines and in various information technologies and have several years' experience in systems administration and engineering roles. Applicants should possess strong communications and support skills and be able to work within a small, diverse, team to accomplish business goals and objectives.

Job Description:

The Systems Engineer is responsible for maintaining on-premises and cloud applications, systems, servers, storage, and network equipment. Applicants will be expected to plan, install, configure, and manage various aspects of IT infrastructure to ensure reliable, secure, and effective delivery of services.

Key Responsibilities

• Manage and monitor infrastructure, on-premises and cloud business systems, including configuration, testing, and maintenance
• Participate in the design, implementation, and configuration of information and business support systems
• Install and configure operating systems, software, and hardware components
• Expertise in identifying issues, troubleshooting, and implementation of solutions
• Professional experience and high-level understanding of working with mission-critical systems, their interactions, and business implications
• Proactively work to improve reliability, stability, and security of cloud and on-premise environments
• Implement and maintain strategies for backup, security, redundancy, and business contingencies
• Effectively communicate with stakeholders, clients, vendors, other IT personnel, and employees
• Assist with the evaluation and management of vendor and outsourcing relationships
• Assist with evaluating existing or emerging technologies considering factors such as cost, security, compatibility and usability
• Strong ability to manage projects from beginning to completion
• Create and update systems documentation
• Participate in general IT operations and user support

Requirements

• 5+ years experience - Microsoft Active Directory (DNS, Group Policy, DHCP, Administration, etc.)
• 5+ years experience - Microsoft Windows Server Administration
• Ability to use PowerShell, Command Line, and Batch Scripting
• Proficiency with Hypervisors / Virtualization: VMware vSphere, Microsoft Hyper-V, or others
• Proficiency with Enterprise Storage Systems (NAS/SAN)
• Experience with enterprise systems monitoring
• Provide emergency response by being on-call, monitoring and responding to situations that affect business operations when they occur, communicating with the IT team, and escalation as required

Desired Skills

• BS/MS degree preferred or applicable technical certifications
• Microsoft Cloud Services - Azure/Entra, Intune, Office, SharePoint, Teams, Security
• Microsoft SQL Server, Administration, Clustering, Replication
• Microsoft IIS
• Email communications (Exchange, DNS, SPF/DMARC, Security, Routing)
• Enterprise Networking (TCP/IP, OSI layers, VLANs, Routing/Switching, etc.)
• Experience with automation software
• Proficiency with telecommunications infrastructure (data circuits, phone/PBX systems)

#LI-Hybrid