Specialist I-Voice Tech VTAC (remote) - WindStream Communications
Jackson, MS
About the Job
Specialist I-Voice Tech VTAC (remote)
Arkansas, USA ● Georgia, USA ● North Carolina, USA ● Ohio, USA ● South Carolina, USA ● United StatesReq #1051
Tuesday, July 2, 2024
Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
+ As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.
+ Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.
+ Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.
The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!
_________________________________________________________
About the Role:
+ This position is primarily responsible for all Fiber Voice Installations across the ILEC footprint.
+ Cutover activity, Network Upgrades and TDM decommissions.
+ Voice testing within the ILEC footprint for new sites, card-adds, and other provisioning plans where voice will be required or installed.
What You’ll Do:
+ Switch Provisioning across multiple platforms (DMS100/500, DMS10/CS1500, GTD5, DCO, EWSD & Metaswitch).
+ Equipment provisioning across various vendor platforms and equipment types, including but not limited to Calix and Adtran ONT’s, Actiontec, Sagemcom and Polycom ATA Devices.
+ Building/configuring voice gateways.
+ Providing support to field technicians during customer installations.
+ Providing support for cutover activity relating to voice services.
Do You Have:
+ Associate Degree in a technical discipline and 2-3 years technical/telephony experience with 2+ years directly related to the job; or 4+ years of directly related telephony experience or an equivalent combination of education and/or directly related telephony experience required
The starting compensation range for this job is $34,400 to $43,800.
Physical Tasks - Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing-Pulling: Occasionally: 0-33% | Reaching Above Head: Occasionally: 0-33% |Lifting-Lowering >1-15 lbs: Occasionally: 0-33% >15-30 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% |Far Vision: Occasionally: 0-33%| Peripheral Vision: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment : Computer, Printer, Telephone, Basic Office Supplies, Copier
_________________________________________________________
Our Benefits:
+ Medical, Dental, Vision Insurance Plans
+ 401K Plan
+ Health & Flexible Savings Account
+ Life and AD&D, Spousal Life, Child Life Insurance Plans
+ Educational Assistance Plan
+ Identity Theft, Legal, Auto & Home and Pet Insurance
+ https://windstreambenefits.com
Windstream CIB Statement:
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
Our Employee Resource Groups:
+ WinVets – Veteran Employee Resource Group
+ WOW – Women Employee Resource Group
+ WINPRIDE – LGBTQ+ Employee Resource Group
+ WBPN – Black Professional Resource Group
+ WARG – Ability Resource Group
+ LaFamilia –Hispanic Resource Group
+ AAPI - Asian American Pacific Islander Resource Group
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. _If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements._
Other details
+ Job FamilyCustomer Service
+ Job FunctionService Center
+ Pay TypeHourly
Apply Now
+ Arkansas, USA
+ Georgia, USA
+ North Carolina, USA
+ Ohio, USA
+ South Carolina, USA
+ United States
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Arkansas, USA ● Georgia, USA ● North Carolina, USA ● Ohio, USA ● South Carolina, USA ● United StatesReq #1051
Tuesday, July 2, 2024
Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
+ As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.
+ Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.
+ Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.
The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!
_________________________________________________________
About the Role:
+ This position is primarily responsible for all Fiber Voice Installations across the ILEC footprint.
+ Cutover activity, Network Upgrades and TDM decommissions.
+ Voice testing within the ILEC footprint for new sites, card-adds, and other provisioning plans where voice will be required or installed.
What You’ll Do:
+ Switch Provisioning across multiple platforms (DMS100/500, DMS10/CS1500, GTD5, DCO, EWSD & Metaswitch).
+ Equipment provisioning across various vendor platforms and equipment types, including but not limited to Calix and Adtran ONT’s, Actiontec, Sagemcom and Polycom ATA Devices.
+ Building/configuring voice gateways.
+ Providing support to field technicians during customer installations.
+ Providing support for cutover activity relating to voice services.
Do You Have:
+ Associate Degree in a technical discipline and 2-3 years technical/telephony experience with 2+ years directly related to the job; or 4+ years of directly related telephony experience or an equivalent combination of education and/or directly related telephony experience required
The starting compensation range for this job is $34,400 to $43,800.
Physical Tasks - Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing-Pulling: Occasionally: 0-33% | Reaching Above Head: Occasionally: 0-33% |Lifting-Lowering >1-15 lbs: Occasionally: 0-33% >15-30 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% |Far Vision: Occasionally: 0-33%| Peripheral Vision: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment : Computer, Printer, Telephone, Basic Office Supplies, Copier
_________________________________________________________
Our Benefits:
+ Medical, Dental, Vision Insurance Plans
+ 401K Plan
+ Health & Flexible Savings Account
+ Life and AD&D, Spousal Life, Child Life Insurance Plans
+ Educational Assistance Plan
+ Identity Theft, Legal, Auto & Home and Pet Insurance
+ https://windstreambenefits.com
Windstream CIB Statement:
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
Our Employee Resource Groups:
+ WinVets – Veteran Employee Resource Group
+ WOW – Women Employee Resource Group
+ WINPRIDE – LGBTQ+ Employee Resource Group
+ WBPN – Black Professional Resource Group
+ WARG – Ability Resource Group
+ LaFamilia –Hispanic Resource Group
+ AAPI - Asian American Pacific Islander Resource Group
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. _If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements._
Other details
+ Job FamilyCustomer Service
+ Job FunctionService Center
+ Pay TypeHourly
Apply Now
+ Arkansas, USA
+ Georgia, USA
+ North Carolina, USA
+ Ohio, USA
+ South Carolina, USA
+ United States
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Source : WindStream Communications