Special Procedures Patient Navigator - Medical Assistant - Salud Family Health

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services and clinical pharmacists work together and coordinate efforts in a team based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.

The Special Procedure Patient Navigator - Medical Assistant will perform the duties necessary to coordinate the care of the patients who undergo special procedures such as a colonoscopy, esophagogastroduodenoscopy (EGD), or Stress Test as part of the Special Procedures Program at Salud Family Health.  The Special Procedure Patient Navigator approaches his/her tasks in a team-based fashion that supports patients and their families in self-management, self-efficacy, and behavior change.  

Fulltime

We offer:

• Starting wage range is $20.50 to $27 per hr. 
• 5-day work week – Monday to Friday – Available 8 am to 5 pm

Comprehensive Benefits Package includes:

• Medical (Includes Free Medical Services at All Salud Facilities)
• Dental (Employee Discounts at All Salud Dental Facilities)
• Vision
• Flexible Spending Accounts
• Basic Life and AD&D, Supplemental Life and AD&D
• Short-Term & Long-Term Disability
• Accident & Critical Illness Insurance
• Employee Assistance Program
• Generous vacation accrual
• 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday) 
• 8 Paid accrued Sick Days per year
• Retirement savings plans
• Employees working at least 1,000 hours within a 12-month period are eligible for the Defined Contribution Pension Plan. Salud will contribute 5% of your base salary each month  

Our Mission is to provide a quality, integrated healthcare home to the communities we serve

Supervision Received:

Works under the clinical supervision of the Site Proceduralist and the administrative supervision of the Vice President of Operations or their designate

Primary Duties:

• Provides Patient Navigation services to assist patients with appointment scheduling, preparation, and follow-up for special procedures such as stress tests, EGDs, or colorectal cancer screening
• Determines patient eligibility in special programs and implements all Colorado Colorectal Cancer Screening Program (CCSP) requirements, attends programs calls and trainings
• Completes order entry for diagnostic procedures
• Enters new cases and makes adjustments to the recall list to ensure patients receive follow-up care when appropriate
• Completes program data entry and reporting
• Obtains prior authorizations from insurance for procedures
• Obtains records from the hospital and scans paperwork into eCW
• Completes medication log for stress testing
• Works with Medical, Dental, and Behavioral Health Providers and other staff to ensure patients receive high-quality integrated healthcare
• Acts as a patient advocate for our vulnerable population by ensuring that the patient is fully informed and comfortable with their visits
• Serves as the floor medical assistant to the Site Proceduralist when seeing patients at Salud
• Serves as the secondary assistant to the Site Proceduralist when performing procedures at the hospital
• Completes program data entry, reporting, and invoicing
• Orders all supplies necessary to maintain the program
• Follows procedures for the electronic health records system
• Follows all Standard Operating Procedures that have been defined by Salud as well as any Program associated with Salud

Education:

• High school diploma or equivalent, required
• Medical Assistant, Licensed Practical Nurse, or Registered Nurse credentialed
• Successful completion of a formal MA training program, a minimum of 6 months in length, required

 Experience:

• Experience with patient navigation in a cancer screening program preferred
• At least one year of experience working as a medical assistant or nurse in a primary care setting
• Basic Microsoft Office skills in Word and Excel programs, ability to use electronic health record systems

Licensure/Certification:

• Credentialed MA, LPN, or RN
• MA’s not certified/registered upon hire are required to complete the MA certification/registration testing within 3 months of hire. If an employee does not pass, they will be given an additional 3 months to retake the test.  All Medical Assistants must be certified within 6 months of hire and certification must be maintained throughout employment.
• Bilingual English/Spanish required
• Excellent verbal and written communication skills in English and Spanish is required

SAL123

The application window is anticipated to close by 1/31/25

Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.  All your information will be kept confidential according to EEO guidelines.