Special Assistant to the Chief of Staff, Office of the CEO - National Association of Community Health Centers

The National Association of Community Health Centers (NACHC) is the national membership organization for the nation’s federally qualified health centers (also known as FQHCs or Community Health Centers). Health centers are nonprofit, community-directed health clinics that provide access to high-quality, culturally competent, and comprehensive care to people living in medically underserved areas. NACHC strengthens the health center movement through advocacy, training, and technical assistance, clinical and operations support. NACHC is committed to an equitable, diverse, and inclusive workplace. 

The Special Assistant provides administrative and project management support to the Chief of Staff to execute strategic planning, implementation, and evaluation of initiatives led by the Office of the CEO. 

We are seeking a highly organized, resourceful, and detail-oriented Special Assistant to support the Chief of Staff in a dynamic and fast-paced environment. The Special Assistant is responsible for managing special projects for the Chief of Staff, as well as conducting research, writing memos, coordinating meetings, and developing reports and presentations. This role is essential for ensuring the smooth operation of the CEO’s office and contributing to strategic decision-making and organizational effectiveness. The ideal candidate will possess exceptional communication and analytical skills, a proactive mindset, and the ability to manage multiple priorities simultaneously. 

Role Summary 

The Special Assistant to the Chief of Staff plays a pivotal role in supporting the Chief of Staff's strategic and operational responsibilities. Acting as a trusted partner and resource, this position ensures seamless management of the Chief of Staff’s schedule, facilitates data-driven decision-making, and oversees special projects and initiatives. The Special Assistant serves as a key point of contact for stakeholders, coordinates cross-functional efforts, creates public-facing presentations and materials, and proactively addresses challenges to maintain organizational efficiency. This role supports highly visible executives and is ideal for a detail-oriented professional who thrives in a fast-paced, collaborative environment and is passionate about driving success for non-profit, mission-driven organizations.  

Key success factors for this role include building strong relationships with stakeholders, creating clear written summaries and recommendations, and managing multiple projects with accuracy and timeliness. The ideal candidate will thrive in a fast-paced, collaborative environment while independently handling daily responsibilities. A general understanding of and some experience in the healthcare or nonprofit health and social services sectors are also essential. Most critical will be a deep commitment to the NACHC mission of championing Community Health Centers providing innovative primary care in underserved communities.   

Responsibilities: 

·       Calendar and Schedule Management: Maintain and coordinate the Chief of Staff’s complex calendar, ensuring efficient scheduling and prioritization of meetings, events, and commitments. As needed, compile meeting minutes, summaries, and actionable follow-ups.  

·       Reports and Presentations: Prepare detailed reports, presentations, and briefing materials for senior leadership, synthesizing complex information into clear, actionable insights. 

·       Research and Analysis: Conduct thorough research and data analysis to provide informed recommendations that support decision-making processes. 

·       Project Coordination: Manage and oversee cross-functional projects and initiatives, develop and adhere to project plans, ensuring alignment with organizational goals and timely completion. 

·       Special Projects: Take ownership of special projects as assigned by the Chief of Staff, delivering high-quality results within established timelines. 

·       Issue Resolution: Proactively identify potential challenges, propose solutions, and implement processes to address them effectively. 

·       Stakeholder Communication: Serve as a primary point of contact for internal and external stakeholders, fostering strong relationships and facilitating effective communication.

Skills and Qualifications: 

·       Education: Bachelor’s degree in Business Administration, Public Policy, Public Health, Communications, or a related field. Master’s degree preferred but not required. 

·       Experience: Minimum 3-5 years of experience in executive support, project management, or a related role. 

·       Technical Skills: Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and familiarity with project management tools (e.g., Asana). 

·       Organizational Skills: Exceptional ability to prioritize tasks, manage time effectively, and adapt to shifting priorities. 

·       Analytical Skills: Strong aptitude for data analysis, attention to detail, critical thinking, and problem-solving. 

·       Communication: Excellent verbal and written communication skills, with the ability to create professional reports and presentations. 

·       Interpersonal Skills: Strong relationship-building capabilities and a collaborative approach to working with diverse teams. Facilitation experience preferred.  

·       Proactive Attitude: Self-starter who takes initiative, anticipates needs, and delivers results with minimal supervision. 

·       Confidentiality: Proven ability to handle sensitive information with discretion and integrity. 

·       JEDI: Proven ability to work with diverse teams, commitment to fostering equity, inclusion and belonging of people from various racial, ethnic, SOGI, and socioeconomic backgrounds.  

Salary Range:

$65,000 - $75,000