Sous Chef, Pastry - NBCUniversal

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

The Sous Chef would primarily be responsible for all culinary offerings in a designated area of Universal Studios Hollywood. This position will be responsible for ensuring the highest quality of food and service at all levels. This position in culinary is responsible for supervising and developing teams working across Universal Studios Hollywood.

Responsibilities:

• Proper and consistent production of all food products at all times
• Conduct daily inspections of the facility and complete the “daily walk through” reports for all areas
• Maintain all kitchens in a sanitary condition at all times
• Work in conjunction with facilities to insure proper maintenance of all equipment
• Accurately complete and maintain the daily production log and weekly production plan
• In partnership with the Food Warehouse and the Fresh Product Receiving Clerk, inspect all received product
• Create and maintain production recipes and specification book and photos.
• Ensure that all charges into and out of the restaurants are current and correct.
• Communicate with the information technology group to insure that all recipes are updated and accurate
• Partner with the EATEC Team to insure all inventories are correct
• Support the culinary team within the Theme Park and Catering, as assigned
• Assist in the creation of innovative  menus for new products as needed.
• Practice effective organizational skills at all times
• Work within all health and sanitation guidelines
• Assist in the development of all food staff.
• Establish and maintain effective control of cost of goods and waste
• Uphold exceptional standards and practices at all times
• Ability to foster and maintain strong working relationships across all functions within the park.
• Provide operational analysis understanding to culinary and operational teams
• Ensure the success of the food service waste management program.
• Utilize all excess food items and insure it is transferred and or repurposed
• Organize and execute skills training sessions for culinary team.
• Partner with Human Resources for developing and/or improving training, including new hire training, for the culinary team
• Understand the role that culinary plays in supporting our internal customers so that they are able to provide excellent products and services to our paying guests
• Interact with guests in order to positively impact their experiences while visiting the Theme Park
• Perform other duties as assigned

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $66,500 - $75,000. 

Qualifications/Requirements:

• Proven knowledge of Word and Excel
• Minimum 3 years of culinary experience, which includes working in a high volume fast pace restaurant or similar high production environment
• Proven ability to work within a fast paced, guest oriented and highly collaborative environment.
• ServSafe Certification

Desired Characteristics

• L.A. County Food Handlers Certification
• HACCP trainingpris
• 3 years management culinary experience
• Must be able to express ideas clearly and logically that are fact based.
• Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to internal (TMs) and external customers’ (guests) concerns and issues while keeping company business models in mind
• Must be highly collaborative and professional at all times
• Must have excellent written and verbal skills to effectively communicate with all levels of the organization
• Must be proficient in MS Word, Excel, food related Point of Service system (i.e. EATEC & Clarity)
• Strong customer service, interpersonal and organizational skills
• Able to provide creative solutions to guest situations
• Ability to work in a high paced, repetitive team work environment
• Experience managing in a union environment
• Strong interpersonal and analytical skills
• Quick thinker with the ability to make sound decisions
• Able to manage effectively under deadlines
• Previous experience with creating and managing budgets

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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