Sous Chef - Madame Tussauds
Hollywood, CA
About the Job
Our mission is to ensure that every guest enjoys a magical, memorable, world-class experience and that every team member fully embodies and demonstrates our company values, known as The Merlin Way.
Scope of Job:
As an assistant to the Chef, you'll help oversee the culinary operations and food production in our kitchen, ensuring excellence at every turn.
Key Objectives:
- Menu Development: Assist in creating, costing, and implementing innovative menu options for our restaurant, bar, and special events.
- Cost Monitoring: Help keep food costs in check to align with financial goals.
- Quality Standards: Set and uphold high standards for food delivery, presentation, and service. Source top-quality products to meet our high expectations.
- Food Safety: Serve as the key contact for food safety, ensuring adherence to best practices and corporate guidelines for the safety of guests and staff.
Main Responsibilities:
Operations:
- Efficiency: Maximize kitchen efficiency.
- Cleanliness: Ensure the hotel's restaurants maintain top cleanliness, adhering to company standards.
- Food Quality: Maintain high food quality standards throughout hotel kitchen operations.
- Sanitation: Establish and maintain cleanliness standards, including adherence to Merlin Food Safety Guidelines.
- Menu Development: Assist in reviewing and developing menus.
- Production & Presentation: Ensure food production and presentation meet the high standards outlined in Food Specification Manuals and recipes.
- Sanitation & Safety: Maintain high standards of sanitation, cleanliness, and safety across all locations.
- Equipment Maintenance: Ensure proper use of cleaning materials and equipment, reporting any failures.
- Compliance: Ensure compliance with SOPs and general kitchen standards.
- Team Contribution: Actively contribute to the Food and Beverage team, attend operational meetings, and effectively communicate information to the kitchen team.
- Leadership: Lead the kitchen in the Chef's absence and ensure proper rotation and storage standards in fridges and storage units.
Financial:
- Budget Monitoring: Assist in monitoring and maintaining food costs within budget.
- Cost Control: Maintain control of food wastage and other cost-control measures.
People:
- Supervision: Assist with supervising line cooks and lead the kitchen staff in the Chef's absence.
- Training: Identify training needs and assist in delivering appropriate training.
- Communication: Maintain consistent communication regarding schedules, payroll, and training.
- Culture: Promote and demonstrate Merlin’s culture and core values.
- Policy Adherence: Ensure adherence to policies and procedures and manage employee relations effectively.
Health & Safety:
- Responsibility: Ensure personal and colleague safety, following Group Policy (HS001) and the law.
- Safe Procedures: Follow safe working procedures and use tools and equipment only after proper training.
- Incident Reporting: Report incidents to the line manager and cooperate with investigations.
- Managerial Oversight: Ensure risk assessments and safe working procedures are in place and regularly reviewed. Investigate incidents and take corrective actions as needed.
Qualifications & Experience:
Education and Experience:
- Preferred Education: High school graduate or GED.
- Experience: At least 3 years of practical kitchen experience, preferably in a themed environment.
- Skills: Strong communication skills, effective organizational and problem-solving skills, and the ability to make quick decisions. Teamwork and leadership abilities are essential.
Work Environment:
- Variety: Work in various indoor and outdoor locations with varying temperatures and conditions.
- Conditions: Exposure to wet and/or humid conditions.
Other Requirements:
- Flexibility: Must be willing to work flexible hours, including evenings, holidays, and weekends.
- Certification: Current ServSafe Manager Certification and CA Alcohol Compliance Certificate within 30 days of hire.
Your Adventure Awaits!
At Merlin Entertainments North America, we believe in not just rewarding your work but enhancing your journey with an exhilarating array of benefits that go beyond the ordinary. Get ready for a ride of a lifetime as we unveil the extraordinary perks waiting for you!
Your Benefits Odyssey Begins Here:
Competitive Salary:
- Brace yourself for a salary that not only recognizes your talents but propels you to new heights.
️ Generous PTO:
- Time off is your passport to recharge. Enjoy a generous PTO policy to explore, relax, and rejuvenate.
⚕️ Affordable Health Plans:
- Dive into the comfort of affordable medical, vision, and dental plans that prioritize your well-being.
Global Access Pass:
- Picture this – free entry to all Merlin attractions worldwide! Your golden ticket extends to family and friends, unlocking a world of wonder.
️ Secure Your Future:
- Safeguard your legacy with company-paid life insurance – because we care about your peace of mind.
401(k) Matching Plan:
- Your financial goals are important. Benefit from our 401(k) matching plan to help you build a secure future.
Continued Growth:
- Joining Merlin isn't just a job; it's a thrilling expedition. Expect continuous growth in an exciting, global organization that values your journey..