Sound Transit SOC Dispatchers/$1000 Sign-on! (Operations) - Phoenix Protective Corporation

Sound Transit SOC Dispatchers/$1000 Sign-on! (Operations) Seattle, WA, United States of America Back Apply Now Back Apply Now Overview Discover exciting career opportunities with Phoenix Protective Corporation (PPC), where innovation meets unwavering dedication to service and fostering meaningful customer relationships. At PPC, we go beyond traditional security companies by prioritizing a work environment that champions employee ownership, integrity, and loyalty. As part of our commitment to our team we provide comprehensive benefits including Health, Dental, Vision, Life Insurance, Paid Time Off (PTO), and Employee Assistance Programs (EAP), ensuring your well-being is a top priority. We currently have a career opportunity at Sound Transit Security Operations Center Dispatchers. Team members will receive $500 sign-on distribution after each completion of 90 and 180 days. *Must meet requirements* Shift Expectations: 12-hour shifts A-Side / B-Side Scheduling with a rotating schedule. 4 days on, 3 days off one week. 3 days on, 4 days off the following week. Ability to cover static or mobile in the field shifts as needed Job Skills / Requirements You will: Receive excellent hands-on training in the use of CCTV, Dispatching, and required computer systems as well as in hand on tactics such as handcuffing, baton, OC, defensive tactics and CPR/First Aid. This is an exciting opportunity if you are looking for stability, experience, and career growth. Responsibilities: Receives and responds to emergency and non-emergency calls from the public, system dispatchers, employees, customer and law enforcement agencies via telephone, radio systems, direct observations, and email. Monitor CCTV systems for multiple locations Maintain status and locations of security personnel Dispatch field personnel to respond to various incidents including alarm response, disturbances, and client requests. Utilize computers, radio systems, telephones, fax machines and other communication equipment Ability to self-manage/organize/prioritize Quickly trouble shoot, and problem solve Perform clerical duties, detailed record keeping, document all information into the dispatch computer daily activity log. Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties Maintain site security, and watch for irregular or unusual conditions that may create security concerns or safety hazards Prepare reports on accidents, incidents, and suspicious activities, often using CCTV Systems. Build and maintain positive relationships within the community, protect the well-established reputation of Sound Transit. Display a professional demeanor, appearance, integrity, with attention to detail Assist first responders when appropriate Additional duties as assigned Job Requirements: Be organized with strong attention to detail Flexible working schedule to include night and weekends Pass pre-employment drug testing (This will include THC) Must be willing to work flexible schedule weekend, holidays, days, or night Preferred 2 years of dispatch, military, security, law enforcement, corrections, fire, EMS, customer service or relevant college degree in the field Must be willing to attend mandatory training for a designated period. Training will be paid at minimum wage. Must pass a background check Genuine desire and interest in the security industry Ability to sit or stand 100% of shift Reliable transportation Great communication/writing skills Ability to obtain a Washington State Security License 21 years of age and older ****Starting wage $28.50 per hr**** Education Requirements (Any) High School Diploma GED Certification Requirements (All) Valid State Drivers License Additional Information / Benefits Regular contractual rate increases Team environment Direct deposit payroll 401(k) Excellent Group Health medical insurance with prescription benefits and vision Dental Insurance PTO (Paid Time Off) EAP (Employee Assistance Program ) Women, Minorities and Veterans encouraged to apply This job reports to the Uniform Security Manager This is a Full-Time position Travel is required occasionally Back Apply Now Back Apply Now