Solutions Specialist I - Integris

Salary Range: $60,000 - $70,000

Are you ready to make an impact? Join Integris, where integrity meets innovation! Be part of a team that’s redefining IT services by leading with “People First”.

Integris is a leading IT solutions provider, offering high-touch services that clients love. Our team of highly experienced local professionals delivers best-in-class solutions, including dedicated vCIOs, specialized security and compliance advisory services, and a 24/7 help desk. As we rapidly expand across the country, both organically and through partnerships with like-minded managed IT service providers (MSPs), we remain committed to identifying the best talent available to play a crucial role in transforming IT services for our clients.

Job Summary:

Solutions Specialist I are responsible for the successful implementation of technical project work in the Integris Professional Services department. They are also responsible for assisting with projects for customers, meeting project deadlines, improving Integris documentation, and working in a team environment to provide the highest level of service.

Job Responsibilities:

• Assist in or communicate project milestones with project management, client, and internal service teams.
• Maintain project client satisfaction in line with company goals.
• Consults and works closely with project managers, solutions engineers, clients, and co-workers to ensure successful implementation of technology solutions.
• Ensure project tasks/deliverables are completed and client technical needs are met.
• Collaborate with co-workers and serve as technical resource to resolve any problems/situations that may arise.
• Applies standards to systems requirements.
• Document all aspects of technical work to provide appropriate information for client billing and ongoing support.
• Ensure project deliverables meet quality standards.
• Review existing standards for ways to improve technical delivery and project standards based on experience and research during project delivery.
• Maintain and develop skills matrix competencies as defined by manager.

Job Qualifications

• Education: Associate degree in business or computer-related field or equivalent education/experience.
• Certification Requirements: Must have, or complete, a certification from each of the following groups, or equivalent demonstrated experience, within 180 days of employment:
  • A+, Net+ or Sec+
  • AZ104, SC300, SC400 or CCNA
• Experience Requirements: 2 years working in Information Technology, preferred.

At Integris, we value our team members and offer comprehensive benefits, including:

• Medical, Dental, and Vision Insurance
• 401K Retirement Plan
• Minimum 4 Weeks of Paid Time Off (PTO)
• Birthday PTO
• Paid Holidays
• Paid Time Off for Volunteering
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Supplemental Insurance
• Employee Assistance Program

Join us in shaping the future of IT services while making a positive impact on our clients and communities.

Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.