Solutions Manager - Gallagher

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Our organization continues to grow and as part of that, we’re planning to hire a Solutions Manager.  In this role, you will technically lead medium to large projects across our organization from a Development/Solutions perspective.  You will collaborate with key technology stakeholders and business partners in defining project scope, interpreting requirements and determining/defining the proper technical approach/solution.  Ideally you’re highly skilled in communicating with technical teams and business stakeholders, understands how to use technology to solve today’s business challenges, and has a well-rounded understanding of the various components of an enterprise IT environment. 

• Working with the Software Development Team, ensuring the right solutions are implemented, provide technical guidance
• Follow SDLC (Analyze Requirements, Technical Design, Code Reviews, etc)
• Collaboration with Business Stakeholders
• Strong communication including the Dev Team, the project team, business teams, and members of upper leadership
• Interfacing with the Team / Stakeholders - Project Manager, Dev, QA, Business, Clients
• Interfacing w/ Leadership / Sr Leadership (Status on critical work, escalated issues, etc)
• Client Technical Contact
• Along with the Project Manager, meet with Clients, discuss technical solutions, timelines, implementations, etc
• Technical Skills:
• 5 to 7 years’ experience as a Full-Stack Developer
• 5+ Years as a Technical Lead (overseeing technical aspects of developers)
• Experience with SQL / Database Development / Data Relationships
• Soft Skills:
• Excellent Communicator
• Able to make technical decisions
• Able to work with cross teams (Architecture Team, Infrastructure Team, Business Team, Technical Team, QA Team)
• Understands and ability to assess criticality of issues, knows when to escalate issues
• Ability to mentor, coach software developers

• Determine Technical Solutions to solve complex Business Problems
• Drive technical solutions forward with the Technical Team
• Technical Oversight, provide technical guidance to a small to mid-size team of software developers ranging from junior to senior level
• Review code and communicate recommendations to development team
• Work directly with senior leadership on status, deliverables
• Work directly with the Business Team, Clients with solutions to today’s business challenges

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.