Solutions Engineer from ALTA IT Services
San Francisco, CA 94107
About the Job
What you'll do:
- Become an expert on the end-to-ends of Scale Products
- Create tailored demonstrations and collateral for federal stakeholders at both the executive and analyst level.
- Partner with Scale Account Executives to deliver customer pilots according to requirements agreed by the customer.
- Integrate and ingest a variety of external datasets to solve government use cases.
- Interact with customers on a day-to-day basis to understand their pain points and design solutions
- Work with internal product and engineering teams to turn customer requirements into Scale capabilities
- Understand public sector mission sets and strategic objectives to better showcase Scales products.
Ideally you'd have:
- Strong engineering background, preferably in computer science, mathematics, or other quantitative fields
- Strong communication skills - ability to interact with both technical and non-technical customers at all levels
- At ease with technology, able to quickly pick up new tech stacks and troubleshoot
- Previous experience working with Public Sector customers (Federal Civilian, State and Local Government, Education, Non-profits, etc.)
- Proficiency in scripting languages such as Python, Javascript/Typescript, Bash scripts or programming languages.
- A strong desire to roll up your sleeves and help build a business in an extremely fast-paced environment
- Ability to travel 10-20% of the time
Nice to have:
- Active US Government Security Clearance
- Based in the Washington, DC area or willing to relocate
- Background working in AI/ML, particularly Generative AI and Large Language Models