Solutions Engineer - Integrated Solutions - Viasat, Inc.
Carlsbad, CA 92009
About the Job
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do:Integrated Solutions (IS) is looking for a Solutions Engineer to apply their technical knowledge to design systems or services that meet customer needs, working closely with sales, test, product and software developers throughput the process. As an IS Solutions Engineer, you will epitomize information technology excellence across a broad technology portfolio that spans current and emerging satellite communications, telecommunications, advanced networking and security and multi-cloud architectures. You will analyze customer problems quickly and assess the best technical options available to meet their objectives; you will perform product demonstrations; and provide direct support to current programs to ensure the customer’s success.
The day-to-day:- Overall responsibility for solutions development and designing systems or services that meet customer needs
- Offer solutions to customers and engage with team members from different departments, addressing any technical queries.
- Assist sales teams with technical expertise and mentorship during the sales process
- Test the performance of proposed products and services before and after installation to ensure best fit and proper performance
- Collaborate with product teams to provide feedback and suggest improvements based on customer needs
- Assist with product demonstrations and proof-of-concept implementations
- Provide program support to ensure successful deployment and maintenance of solutions
- Assist the Solution Architect in defining features, development phases, and solution requirements
- Inform specifications for which the solution is defined, managed, and delivered
- Display a proactive and adaptable devotion to projects
- Lead the performance measurement and improvement of our customer’s experience on the Viasat Government Segment
- Serve as a key interface to the customer(s) representing the technical solution and Viasat as a whole
- Collaborate with team members across the organization to ensure alignment with business goals and objectives
- Represent the company at industry events and conferences, building relationships and staying abreast of current technologies.
- Apply a collaborative/consultative working and leadership style, relying on common sense and personal competence for persuasion and consensus building
- Minimum 8 years of experience across satellite communications, telecommunications, advanced networking end-to-end solutions implementation, with a strong background of success in participating in technical projects
- Excellent communication and presentation skills
- Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure
- Experience demonstrating solutions and interacting with the customer to deliver of solutions throughout execution
- Knowledgeable with multivendor IT infrastructure and advanced networking solutions
- Proven ability to lead development of technical solutions
- Experience working with program, project, and product managers
- Ability to travel domestically and internationally up to 25%
- Bachelor’s Degree or equivalent experience
- US Citizenship
- Active SECRET Clearance
- Eligible for US DoD Top Secret Clearance
- Ability to travel up to 10%
- CCNP and able to achieve Security + and Cloud + Certification
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.