Solutions Consultant - Jama Software
Portland, OR
About the Job
Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Using Jama Connect, engineering organizations can now intelligently manage the development process by leveraging Live Traceability™ across best-of-breed tools to measurably improve outcomes. Our rapidly growing customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.
Jama Software is seeking a smart, multifaceted Consultant with experience in software implementation and adoption. The Consultant is responsible for proactively consulting, mentoring, and encouraging adoption of our products and services to a portfolio of customers ensuring achievement of sustained value from Jama Software.
What You'll Do:
- Become a subject matter expert in Jama's products and offerings
- Proactively lead multiple customer engagements; work directly with clients on how to align their process and Jama Connect to relevant system engineering methodologies
- Lead client working sessions to drive both process and technology decisions for how Jama Connect solutions will meet the client's requirements, risk, and verification processes
- Deliver onsite and remote training of the Jama Connect solution to onboard new users
- Document and share best practice articles and enablement assets to scale our delivery maturity
- Identify and seek resolution of barriers that could inhibit end user adoption
- Assist Solution Lead in enhancing our industry solution offerings
- Work with Solution Lead and vertical sales leadership to drive industry business strategy
- Find and engage with engineering leaders responsible for process outcomes and help drive performance improvement through Jama Software's products and solutions
- Other duties as assigned.
What You'll Bring:
- Highly motivated and self-directed to own large portfolio of customer engagements
- Knowledge of system engineering, requirements management, test management, and agile software methodologies
- Excellent presentation, meeting facilitation, and interpersonal skills
- Ability to seek out and build positive relationships with people at various levels and departments
- 3-5+ years direct experience with requirements, test management, and agile software development
- Experience managing the deployment of SaaS software solutions to end-users with a particular view towards managing adoption milestones and identifying expansion opportunities
Nice to Have:
- Previous experience operating as a Systems Engineer, Requirements Manager, Product Manager
- Experience facilitating process and quality maturity level evaluations for their customers
- Direct experience implementing Jama Connect at their organization
Perks and Benefits:
- Virtual first and culturally diverse work environment spanning 8 countries.
- Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions.
- Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement.
- Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match.
- 12 weeks of paid parental leave to bond with your new family member.
- Emphasis on learning and development at all levels with a subscription to LinkedIn Learning.
At Jama Software, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders, and reside in eligible states to join our team.
Jama Software participates in E-Verify and will provide the federal government with your Form I-9.
If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Women, BIPOC, LGBTQ, and other under-represented groups are highly encouraged to apply. We're eager to meet people that believe in Jama Software's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or that of their relatives, friends or associates or any other characteristic protected under federal, state, or applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at recruiting@jamasoftware.com to request an accommodation.