Solutions Architect (Director Level) - ERM - North America, Inc.

As a Solution Architect in this role, you will have the opportunity to contribute to a green future by designing solutions for the delivery sustainability software enterprise platforms like Salesforce and Microsoft etc that make a positive impact on the environment and society.  

As a Solution Architect, you will be responsible for overall design of the implementation & Integration of software platforms and products that contribute to major client’s sustainable development goals. 

TheSolution Architect focuses upon the provision of solution design advice and administration regarding the design and implementation of a solution and the application architecture (e.g. for a particular platform/business capability/user journey) according to the overall vision and target architecture. 

You will report into the Sr Solution Architect in the Digital Products- Technology Partnerships team. 

Accountabilities 

• Be responsible for providing technical support for complex multi stakeholder opportunities, where you are accountable for designing and validating the ESG/EHS solution design for these opportunities. 

• Deliver on specific opportunities - opportunities will typically be tailored or repeatable solutions around Partner digital products, ERM Products and Tool and other complementing technology. 

• Providing technical advice & support to cater to business requirements. 

• Document architectural solutions for customers. 

• Participate in complex customer opportunities -Engage new and existing Customers to define the solution based on their existing technology setup and infrastructure. 

• Respond to the RFP’s / RFI’s and provide presentation to customer stake holders. 

• Responsible to develop close working relationships with customers working with Account team, Implementation, Customer Service etc 

• Working closely with other cross functional teams to produce a comprehensive end to end solution proposal for customer requirements. 

• Produce customer specific high level design documents covering end to end solution proposals. 

• Support the Business Unit by: 

• Achieving personal/team target UB and billing rate; and, delivering project DSO and/or other specific financial metrics as agreed for the BU. 

• Building and maintaining client relationships, fostering a’ client-centric’ company culture, enabling the achievement of commercial targets. 

• Provide leadership in respect of adhering to local regulations, ERM’s processes, procedures, methodologies, guidance, and programs to both drive operational excellence and manage risk 

• Project Accountabilities 

• Promote effective PIC management and /or technical oversight that delivers successful financial outcomes, profitable growth for ERM, and risk management. 

• Provide team leadership, fostering cohesive working in line with ERM values; coaching and mentoring both individuals and the team to build capability within the company. 

• Negotiate and agree favourable contract terms and financial outcomes at the proposal phase and for change orders, in accordance with the Project Contract Approval Levels Policy, to deliver the required project level financial outcomes. 

• Proactively engage necessary stakeholders/resources to ensure delivery of exceptional client value, including that the right expertise and competency is applied based on the scope of service being delivered. 

• Proactively use all appropriate ERM tools/program, such as ECS, TRA, Salesforce, PLAN, Subcontractor Management, etc. 

• Provide the client with assurance that all: deliverables are of a consistently high-quality standard inline with client requirements and ERM standards. 

• Project risks are proactively managed. 

Leadership Accountabilities: 

• Provide leadership in communicating and enabling ERM’s health and safety culture. 

• Provide inspirational leadership that engages and motivates all levels of staff. 

• Contribute to the achievement of ERM’s strategy, along with the Company’s commercial targets and ambitions for profitable growth by: 

• Collaborating with Partners and Account teams to build and manage a vibrant pipeline with ERM’s preferred clients. 

• Creating business development opportunities in-line with ERM strategic requirements to create exceptional client value and achieve growth. 

• Delivering projects of high value for our clients and that are aligned with ERM’s profitability targets. 

• Manage operational risk via rigorous adherence to all ERM policies, procedures, methodologies, guidance, and programs, including applicable laws and regulations in the associated jurisdictions in which we operate. This includes risks associated with project contract approval levels, subcontractors, commercial elements, health and safety, regulatory requirements, business conduct and ethics, labour laws and contracts. 

Core Job and Leadership Capabilities 

• Drives Execution – Expert 

• Inspires Engagement – Expert 

• Partners with Clients – Expert 

• Thinks Strategically – Expert 

• Is Agile – Expert 

• Leads Authentically – Expert 

Job Capabilities 

• Consulting – Advanced Practitioner  

• Account Management – Practitioner 

• Client Business Development – Advanced Practitioner  

• Project & Programme Management – Advanced Practitioner 

• Structured Thinking & Effective Communication – Advanced Practitioner 

• Analysis, Problem Solving & Decision Making – Expert 

• Digital Literacy & Data Analytics – Expert 

SUPPLEMENTAL INFORMATION 

Domestic and International Travel as required 

Requirements: 

• 3-5 years prior experience working in the Enterprise or Solution Architecture with system integration experience .   

• 3-5 years prior experience working in the ESG domain leading design and integration would be preferable but not necessary. 

• 1-2 years exposed to Salesforce preferable.