Solution Sales Manager – Slicing & Packaging (Northeast) at GEA Process Engineering

POSITION SUMMARY:

We are seeking a talented and experienced Solution Sales Manager NE to join our North American Sales team.  The role is based in the USA and is focused on selling custom engineered equipment, services, and integrated process lines to the Food industry in the Northeast Territory (ME, VT, NH, CN, RI, NY, PA, WV, VA, DE and MD). The Sales Manager will play a pivotal role in managing and nurturing client relationships, ensuring client satisfaction, and driving growth through upselling and cross-selling opportunities for assigned accounts. They will play a pivotal role in achieving order intake targets, a high level of customer satisfaction, and driving growth. The ideal candidate should have excellent communication skills, a strong sales background, and a track record of success in managing accounts.  Reporting to the Territory Manager - Food and Healthcare Technologies for their assigned territory.  Collaborates with Service Sales and the Strategic Account Managers in North America.  Responsible for managing and growing our business with your assigned accounts in North America.

DUTIES AND RESPONSIBILITIES

• Manage assigned accounts and serve as their primary point of contact, understanding their needs and requirements.  Ensure long-lasting client relationships.
• Regularly engage with clients to provide updates, gather feedback, and address inquiries.
• Build and maintain strong relationships with key clients, understanding their needs, and ensuring exceptional customer satisfaction.
• Continuously monitor market trends, competitor activities, and customer preferences to identify opportunities for growth and adaptation.
• Work closely with the territory manager to develop and execute sales plans for the region/territory, identifying growth opportunities and potential risks.
• Identify and pursue new business opportunities within the region/territory, expanding the customer base and market share.
• Monitor key performance indicators (KPIs) for assigned accounts, ensuring that they are consistently met or exceeded.
• Prepare and deliver presentations to clients and stakeholders to promote our products and services.
• Operate in compliance with company policies, industry regulations, and ethical standards.
• Ensure high levels of customer satisfaction by providing exceptional service and support.
• Negotiate purchase agreements to ensure mutually beneficial outcomes.
• Self-motivated with the ability to collaborate and work in a matrix environment to achieve results.
• Stay up-to-date with industry developments and regulatory requirements that may impact our business

Candidate could either be based from a GEA office or be home office based within the assigned FAS territory with easy access to a major airport. Must be willing/able to travel to visit customers, potential clients, and tradeshows and industry functions as required.