Solution Consultant, Revenue Cycle at Athenahealth
San Francisco, CA 94199
About the Job
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary:
The Solution Consultant, Revenue Cycle’s responsible for being the solution expert and providing comprehensive billing functionality, service, and workflow knowledge during the sales process. This role serves as a domain and industry expert for athenahealth and is responsible for creating and maintaining value driven presentations, focused on financial solution demonstrations, and maintaining up-to-date knowledge of industry trends and competitors in support of sales quota attainment. The Solution Consultant, Revenue Cycle must be able to professionally present to all levels of an organization, including C-Suite executives.
The Solution Consultant, Revenue Cycle is additionally responsible for gathering discovery information on each opportunity, analyzing the information and, in conjunction with the sales team members (sales executive, sales manager and solution design etc), strategically defining, creating, and demonstrating a solution. This solution should incorporate athenahealth’s value drivers in accordance with the prospect/client’s requirements and our command of the message process.
They must have demonstrated proven expertise over creation, submission, and follow-up of claims on athenaNet. They must be able to establish credibility with a billing team and professionally demonstrate the breadth and depth of athena’s revenue cycle services and network benefits. The Solution Consultant, Revenue Cycle is able to participate in complex and diverse account opportunities. The Solution Consultant, Revenue Cycle is required to have a masterful understanding of all facets of the ambulatory healthcare market, with deep knowledge of full revenue cycle for a medical practice.
Responsibilities may include, but are not limited to:
70%
Deliver professional sales presentations and demonstrations on the company and our solutions and services
Customize preparations and demonstrations to reflect the business understanding of the needs (discovery) of the prospect
Be an established and respected sales resource on revenue cycle services and solutions across all market segments supported by athenahealth
Handle detailed scenario demonstrations in conjunction with other Solution Consultants to deliver a cohesive experience for prospective clients
30%
Work with other Solution Consultants on value selling, effective demonstration / presentation techniques, and other key responsibilities of the position
Work in tandem with sales executives to form comprehensive selling strategies for each sales opportunity
Drive conversation with athena’s product teams to enhance the service offerings, informed by experience in market
Represent athenahealth at key industry events such as tradeshows
Independently review and respond to functional questions as part of the sales process
Assist with RFP responses, as needed
Education, Experience, & Skills Required:
Minimum of 3-5+ years working in an ambulatory care setting on athenahealth’s platform
Strong understanding of ambulatory revenue cycle processes, including billing, coding, claims management, and reimbursement
Excellent communication and presentation skills, with the ability to convey complex information clearly to both technical and non-technical audiences
Command of current healthcare trends
Proficient in Microsoft Office Suite
Solid mastery of the economics of medical practices
Ability to accommodate up to 50% travel, with the ability to travel to multiple prospect locations per week as needed
Education, Experience, & Skills Preferred:
Experience in the billing department of an FQHC/IHS
BA or BS degree
Certification in revenue cycle management or related areas is a plus
Desired Traits:
Strong presentation skills
Demonstrated ability to work in a fast-paced, deadline driven environment
Aptitude for managing multiple tasks and meeting consistent preparation standards
Strong objection handling skills
Experience in positions requiring the exercise of discretion and independent judgment with respect to significant matters
Able to think on your feet, react quickly, and maintain composure in stressful situations
Capable of functioning collaboratively with a diverse team, both directing and taking direction
Ability to apply creativity and judgment in developing new approaches and solutions
Understands and advocates for the athenahealth value drivers
Constantly models teaching and learning and serves as a role model for team work
For candidates located in California, Colorado, Hawaii, Jersey City (NJ), New York City, Westchester County (NY), and Washington, please visit the following link for pay range information:
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.
