Solution Architect - Customer Portfolio - NiSource
Columbus, OH 43215
About the Job
Description
Solution Architect - Customer Applications
Full Time Perm
Way of Work: Hybrid - two days on location
Salary Range: $107,000 - $188,600, plus annual bonus
Location: Columbus, OH
Relocation assistance provided
The NiSource IT Customer organization is accountable for all NiSource customer facing systems, including all Customer engagement Channels (Web/Mobile/Chat/IVR), Advanced Metering Infrastructure, Call Centers, CRM, Sales, and Marketing and Energy Supply trading. The Solution Architect’s (SA) primary responsibility and accountability is to provide architecture leadership for the current and future NiSource technology environment within the IT Customer organization. This includes serving as the Solution Architect on the Columbia Gas Advanced Meter Infrastructure (AMI) technology project and Customer Transformation program.
The Solution Architect will work closely with the lead Enterprise Architect for the domain, the IT Portfolio Manager, and the Project Manager of these projects to organize the development effort and deliver technical solutions that satisfy the projects business objectives. The SA ensures that IT solutions meet current and proposed NiSource architecture standards, develops conceptual and detailed cross-functional design solutions and determines the application and technology requirements. The designs are reviewed with the lead EA and other SA peers in the architecture group and presented within IT leadership. The SA collaborates with the Business Analyst (BA) to determine the non-functional requirements of the solution, including availability and scalability. The SA assists with all phases of the track including design, build, test, and implementation. NiSource follows a specific project methodology with deliverable templates which the SA uses.
The Solution Architect will also work with IT and EA leadership, business leaders, and service providers to develop and implement architecture strategies, as well as developing methodologies and processes to ensure compliance to those strategies. The solution architect will work with Enterprise Architects to develop and maintain Technology Roadmaps aligned with approved IT Investments and approved by IT Leadership.
Your responsibilities may include, but are not limited to:
Provide architectural leadership on the design and development of a solution for the NiSource enterprise
Drive the translation of the business client's complex business problems into the selected technology solutions by designing complete solutions that leverage various IT services components
Research possible solutions and alternatives for implementation of the project technology applications, business process and technical problems, problems, performs an analysis of alternatives, and leads the recommendation to a solution
Coordinate and develop systems integration designs for the project, including high-level and detailed system, application and technology diagrams
Align the selected technology solutions with the technical architecture, operational processes and lifecycle processes
Ensure that the IT solution fits with the current and planned enterprise architecture and standards as well as IT strategies and IT product roadmaps
Create solution architecture documentation and deliverables throughout the project lifecycle of the solutions
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Minimum Qualifications
Bachelor’s degree or equivalent work experience
7+ years of experience in IT application development
5+ years of experience functioning as a solution architect
Preferred Qualifications
Knowledge of systems development methodologies and systems integration methodologies
Knowledge of business application technical design and implementation
Knowledge of IT Application, Security, and Infrastructure architecture and design
Customer system experience (Digital channels: Web/Mobile/Chat, Contact Center systems, AMI, Billing, Data & Analytics)
Utility industry experience (Gas, Electric)
Familiarity with the standards and best practices bodies i.e. The Open Group, OMG, UML, ITIL, CoBIT, CMMi, Six Sigma/LEAN etc.
Disclaimer
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
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Inclusion & Diversity
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
Salary Range:
$107,000.00 - $188,600.00Posting Start Date:
2024-04-09Posting End Date (if applicable):
Please note that the job posting will close on the day before the posting end date.