Software Quality Assurance Test Manager (Remote in Central/Eastern Regions) - Acentra Health

Acentra is looking for a Software Quality Test Manager to join our growing team.

Job Summary:

Join Acentra Health as a Software Quality Assurance Test Manager, where you'll lead a dynamic team committed to ensuring excellence in software quality. In this pivotal role, you’ll drive best practices to support and maintain a zero-defect production environment, pushing the boundaries of innovation to deliver high-quality solutions that align with our business objectives. Your leadership will be key in fostering continuous improvement and achieving quality-driven success across the organization.

As the manager of the Software Quality Assurance team, you’ll have direct impact on shaping the future of our software initiatives, working closely with cross-functional teams to meet and exceed the expectations of our clients and stakeholders. This role offers direct collaboration with senior leadership, reporting to the Director of Software Quality Assurance, Chief Information Officer (CIO), and the Executive Vice President of Technology, providing you with unparalleled visibility and influence within the company.

If you're passionate about quality and ready to lead a talented team to new heights, this is the perfect opportunity to make a lasting impact at Acentra Health

Job Responsibilities:

• Lead and oversee the daily management of the Software Quality Assurance (SQA) team, providing guidance with minimal supervision and ensuring consistent quality across all projects.
• Manage the end-to-end SQA process, utilizing best practices, metrics, and executive-level dashboards to track performance, quality, and release readiness.
• Leverage reusable frameworks to organize and manage test plans and artifacts, ensuring comprehensive coverage and documentation.
• Collaborate with cross-functional teams to implement scalable business frameworks, refining test scenarios and identifying missed requirements to improve outcomes.
• Drive continuous improvement, proactively addressing defects before production and guiding the team in developing detailed, traceable test plans and scripts aligned with business goals.
• Lead test automation efforts, providing strategic direction and ensuring the adoption of automation practices that enhance efficiency and accuracy.
• Support UAT efforts, managing defects and ensuring timely resolution, while escalating risks and collaborating with senior management to mitigate issues.
• Ensure strict adherence to controls, standards, and methodologies, reviewing and approving all test deliverables for quality and timely completion.
• Apply in-depth SQA methodologies to adapt testing plans as needed, aligning efforts with business strategy and future needs.
• Optimize team resources, balancing people, tools, and technology to meet project demands and deliver results while aligning testing efforts with long-term business objectives.
• Engage with customers, analyzing their needs to ensure testing solutions meet business goals and delivering presentations on quality metrics to showcase the team’s commitment to excellence.
• Stay ahead of industry trends and new technologies, integrating innovations into the SQA process to maintain a cutting-edge approach.
• Ensure compliance with CMMI standards, representing the team in evaluations and actively seeking feedback to drive continuous improvement.
• Recruit, retain, and mentor top talent, fostering a high-performance culture of learning and knowledge sharing within the SQA team.
• Manage performance evaluations and development plans, ensuring KPIs are met and collaborating with HR on development initiatives.
• Oversee administrative functions, including recruitment, training, performance reviews, goal-setting, timekeeping, and disciplinary actions.
• Mentor and guide the team, offering support to ensure professional growth and alignment with team objectives.

Required Qualifications, Skills, and Experience:

• Bachelor’s Degree in Computer Science, Information Systems, or a related field, with 8 - 10 years of experience in Software Quality Assurance, including at least 3 years in a leadership or management role at large, complex organizations managing centralized or matrixed teams.
• Proven experience with test automation tools, particularly Selenium, with hands-on expertise in designing automation frameworks and processes to meet organizational objectives.
• Demonstrated ability to design, implement, and evolve QA methodologies for both waterfall and agile (e.g., Scrum, Kanban) software development life cycles.
• In-depth knowledge of the software development life cycle (SDLC) and software quality assurance life cycle (STLC), with a strong understanding of best practices.
• Strong leadership and people management experience, including mentoring, coaching, and managing performance.
• Healthcare industry experience is highly preferred, demonstrating an understanding of regulatory requirements and challenges in this sector.
• Expertise in industry-standard QA tools such as JIRA, Jenkins, Rational Quality Manager, and HP Quality Centre.
• Demonstrated proficiency in data analytics tools; Tableau, Microsoft Power BI, and Cognos Analytics, with the ability to leverage data effectively for performance insights.
• Strong working knowledge of QA best practices and industry standards, ensuring alignment with industry-leading methodologies.
• Proficient in Microsoft Word, Excel, Visio, and Project, with a solid understanding of other Microsoft Office applications.
• Experience with collaboration tools such as SharePoint, Webex, and Skype, ensuring smooth team communication and documentation.
• Test Manager Certification or Project Management Professional (PMP) Certification is preferred.

Why us

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. 

We do this through our people

You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career. 

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The compensation for this role is $120,000 - $150,000 per year.

Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.

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