Software Quality Assurance Analyst - Suncoast Credit Union

Compensation: $60,000 - $90,000 based on experience and credentials

Location Type: Remote

Position Type: Full Time

The Software Quality Assurance (QA) Analyst applies software quality assurance practices and principles throughout the software development life cycle. This role is a key player in the planning, design, and execution of software testing. The QA collaborates with the development team and business analysts to ensure the test cases are based on the software requirements and validates the software meets established quality standards. This individual will embrace automation to reduce repetitive manual testing overhead to optimize processes and meet organizational needs directly related to strategic initiatives. Additionally, this individual will cultivate relationships with varying departments throughout the credit union, acting as a liaison between business user groups and technical systems groups.  

• Ensure all product and application deliverables are fully tested and approved before public use to ensure a “zero-defect” policy for all assigned projects
• Maintain extensive knowledge of existing APIs with all desktop software used within the credit union
• Review and analyze system specifications
• Consult with the Learning and Development Department to create training materials needed for new processes or initiatives
• Collaborate with the team to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results for browser, mobile and API testing
• Verify all modifications and new features are communicated to staff
• Utilize Microsoft Azure DevOps
• Evaluate product code according to specifications
• Create logs to document testing phases and analyze defects
• Report bugs and errors to development teams, troubleshoot issues
• Conduct post-release and post-implementation testing
• Communicate with cross-functional teams to ensure quality throughout the software development lifecycle
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
• Attend educational events to increase professional knowledge

• Bachelor’s degree in business, information technology, or a related field (A comparable combination of work experience and training may be substituted for education requirements)
• 3+ years of experience in quality assurance and software testing or progressive responsibility in related business functions with a financial institution
• Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
• Accurate, detail-oriented, and organized with task management
• Ability to analyze and resolve difficult and complex problems 
• Good knowledge and understanding of all credit union computer systems and software applications required to perform job duties
• Good written, verbal and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulator
• Ability to influence others regarding policies, practices, and procedures
• Works independently with general supervision

Skills: 

• Analytics
• Automation

Benefits

• Financial Well-Being: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
• Community Involvement: Paid Volunteer Hours
• Growth: Degree Assistance up to $5,000 per year
• Flexibility: Remote, Hybrid, and Onsite Schedules
• Security: Pet Insurance, Free Identity Theft Protection, Legal Assistance 

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview 

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees.
For more information, please visit our careers site at https://careers.suncoastcreditunion.com/