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Software Product Manager SME - DCS Corp
Bedford, MA
About the Job
DCS Corp has an exciting opportunity for a Software Product Manager SME providing support to HBB/Kessel Run and specifically the Wing Command and Control (Wing C2) Puckboard Application.
The candidate shall provide Software Product Manager support to assist the customer product line managers on day-to-day operations of developed applications. The candidate shall have a strong bias for action, be a skilled communicator, assist at creating and documenting business case and shall assist the customer to ensure the application meets the customers’ requirements. The candidate shall be able to break down complex problems and back up recommendations to the customer with quantitative and qualitative reasoning. The candidate shall assist in organizing and communicating the efforts of a cross-functional team including engineering, product management, application stakeholders, and program management for senior leadership.
This is a hybrid position so the ideal candidate needs to be local to an Air Force installation.
Essential Job Functions:
Responsibilities may include but are not limited to:
- Assist in developing a deep understanding of internal and external customers/stakeholders and their use cases.
- Assist in the definition, monitoring, and communication of key performance indicators (KPI)’s for your product area.
- Assist in the creation of the product roadmap process, including defining the sequence of the roadmap an assuring that the initiatives within the roadmap align with the appropriate corresponding business objectives and metrics.
- Assist in defining and documenting product specifications and user stories to enable efficient implementation of new or enhanced features.
- Assist in building strong relationships with all levels throughout the organization, ensuring transparency across our roadmaps, managing trade-offs, driving organizational alignment, and maximizing business value while minimizing risks.
- Partner closely with data analysts, data scientists, engineers, Creative/UX/UI, and product teammates to execute against our roadmap objectives.
- Use quantitative and qualitative data to continually improve our product in ways that matter most to our users and have the biggest impact on our KPIs.
Required Skills:
Due to the sensitivity of customer related requirements, U.S. Citizenship is required.
A Bachelor's degree in a related field plus 5 years of relevant experience.
Active Secret security clearance.
5+ years of product management experience in customer facing technology.
2+ yrs. experience of leveraging testing and research techniques such as A/B testing, usability, and/or other customer research techniques.
1+ yrs. tactical experience with analytics and dashboarding tools such as Google Analytics, Google Optimize and Looker (or tools with similar functionality).
2+ yrs. experience with agile and lean methodologies.
Experience with the full product development lifecycle, with success managing medium to large size products through various phases, from vision to launch.
Ability to multi-task and work well within a dynamic, fast-paced tech-savvy organization.
Deep understanding of business strategy and metrics.
Ability to think and perform both tactically and strategically.
Excellent analytical skills with demonstrated experience synthesizing data into actionable insights.
Excellent communication and stakeholder management skills to the senior leadership level.
Experience with the full product development lifecycle, with success managing medium to large size products through various phases, from vision to launch.
Self-motivated, self-directed, and able to thrive in a fast-paced environment.
Highly entrepreneurial mindset, with a bias for customer-focused innovation.