Software Engineering Senior Manager - Wells Fargo

**About this role:** Wells Fargo is seeking a Senior Software Engineering Manager in the Enterprise Functions Technology group that will be a key member of the ServiceNow leadership team that owns the Global ServiceNow platform for the enterprise. This position provides leadership and decision-making for the team; and will work collaboratively with others to continually ensure platform stability, engineer and deliver platform capabilities, and ensure quality of service for ServiceNow product delivery teams building on the platform. The position requires a leader who collaborates and consults with agile teams and product owners to drive positive outcomes using ServiceNow technology. This role requires a clear understanding and deep technical knowledge of the components involved in the ServiceNow platform. Position will lead process improvements, operational efficiency, and capacity planning to meet technical and business demands. Learn more about the career areas and lines of business at wellsfargojobs.com **In this role, you will:** + Manage, coach, and develop a team of individual contributor engineers in roles with moderate complexity and risk, responsible for building high quality capabilities with modern technology + Engage with architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture to enable platform capabilities and offerings + Function as the technical representative for the product during cross-team collaborative efforts and planning + Identify and recommend opportunities for driving resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards + Act as an escalation partner for scrum masters and the teams to make decisions and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement of culture + Interpret, develop, and ensure security, stability, and scalability within functions of technology with low to moderate complexity, as well as identify, manage and mitigate technology and enterprise risk + Collaborate and consult with the Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices + Manage allocation of people and financial resources for technology engineering including career development and performance management for engineers and managers on the team + Hire, mentor and guide talent development of direct reports to build the skills required to effectively design and deliver innovative solutions for the supported product areas/products **Required Qualifications:** + 6+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + 3+ years of Management experience + 5+ years of ServiceNow experience in building, implementing and maintaining large-scale platform technologies, workflows and integrations + 5+ years of information technology systems design and planning experience; in data, systems, applications, or architecture + Ability to negotiate, influence, and collaborate to build successful relationships + Excellent verbal, written, and interpersonal communication skills + Strong knowledge of Agile **Desired Qualifications:** + Proven record of delivery across organizational lines. + Build support for strategies with business and technology leaders. + Problem solving and analytical skills with ability to turn findings into strategic imperatives. + Ability to manage to concurrent competing and changing deadlines, quickly assess issue and concerns while bringing those issues to quick resolution. + Proactive innovator, motivator, and change agent; able to lead change effectively and constructively in an organization. + Experience creating and achieving a desired future state vision through influence on individual and group goals, reinforcements, and systems. + Follow risk management guidelines and partner with stakeholders to implement key risk initiatives. + Experience in the financial services industry **Job Expectations:** + This position is not eligible for Visa sponsorship + Ability to work on-site at approved location + Ability to travel (up to 25%) **Posting End Date:** 22 May 2024 ***Job posting may come down early due to volume of applicants.** **We Value Diversity** At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. **Company:** WELLS FARGO BANK **Req Number:** R-364870-2 **Updated:** Tue Apr 30 00:00:00 UTC 2024 **Location:** DES MOINES,Washington