Software Development Manager, Translation Services - Amazon

Description In Translation Services, we don't let language get in the way of enabling anyone in the world to interact with Amazon products in their language of choice. In order to achieve that vision, we provide hands-off-the-wheel translation apis and delivery mechanisms to content systems and tech teams that enable them to consistently localize their content at the speed, quality, and cost required by their business. Key job responsibilities As an experienced Software Development Manager, you will help drive the global expansion of applications and services by building highly scalable distributed systems responsible for delivering billions of translations per day with low latency and high availability. You drive engineering excellence best practices and ensure your systems are resilient to peak events with no impact to customer experience. You are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions. Ambiguity and creativity are both expected and the norm. As a tech leader, you partner with your engineers and leadership to define a vision and tenets that drive your team's decisions and enable Amazon to deliver exponential growth in translated content delivery while minimizing cost. A day in the life Our primary focus is to ensure our delivery systems are providing a great experience for our customers - anyone that interacts with Amazon products. Our internal customers are tech teams that require low latency / high availability content delivery mechanisms for their applications, and program / business teams that leverage the systems built by tech teams. The billions of data points we collect per day are used to drive KPIs around translation coverage and quality that are used to drive business decisions for our org and the business teams that use our services. About the team You will be leading a group of top tier engineers that have deep domain knowledge about supporting tier 1 services at Amazon. You will lead efforts for getting the team ready for supporting peak events and represent them during org-wide readiness meetings. You will interact daily with other tech teams within Translation Services to collaborate on mid and long range planning efforts. We are open to hiring candidates to work out of one of the following locations: Pittsburgh, PA, USA | Seattle, WA, USA Basic Qualifications - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - Experience supporting highly available, highly scalable systems Preferred Qualifications - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,000/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.