Software Development Manager, GCNA - Amazon

Description Amazon Web Services (AWS) operates one of the largest and most complex networks in the world. Network Availability Engineering (NAE) provides the tools and services that monitor and remediates events on this network in order to make it indistinguishable from perfect - after all, it underpins everything our customers do with Amazon. Our Data Management and Research (DMR) team owns a streaming data exchange that routes, transforms, and enriches network device telemetry as it passes between our systems. DMR is looking for a leader who is as passionate about growing individual team members as they are about pushing the limits of a large-scale distributed system that runs hundreds of millions of transactions per second with petabytes of storage. You will join a tenured organization of Software Development Engineers, System Development Engineers, Data Engineers, Scientists, and Software Development Managers working together to build the best solutions for our Network. As a leader of the DMR team, you will own the development and operations of this data exchange for the delight of our partners and customers. The ideal candidate has experience driving change across diverse objectives, without compromising service integrity. You have the ability to own the development lifecycle as well as the continuous testing and deployment of both streaming and analytics systems. You draw from a breadth of expertise to both mentor engineers and complete your own hands-on technical work. You provide leadership on complex issues by building trust out of good data. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting https://www.amazon.jobs/en/disability/us Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Mentorship and Career growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Working at AWS on the GCNA Team Meet Robert, VP: https://youtu.be/8v5i42FL02w Key job responsibilities As a Software Development Manager, you will continue to build an effective development organization by driving the recruiting and hiring of senior level engineers, developing and managing the group, and conducting performance reviews of team members. - Create and execute against project plans, test strategies and processes for development activities in concert with business and project management efforts. - Drive and manage the bug triage process, represents the development team in project meetings to ensure efficient testing and bug fixing process, and be an effective advocate for the development group. - Report metric-driven status of service quality to management, customer support, and product/service teams. A day in the life As a Software Development Manager, you will problem-solve and innovate in an agile, sometimes ambiguous environment. You will build creative short-term and sustainable long-term solutions with others as passionate as you about this mission. You will use data to make decisions and validate assumptions. You will lead others and help grow those in your team to achieve their best. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA Basic Qualifications - 3+ years of engineering team management experience - 7+ years of working directly within engineering teams experience - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams Preferred Qualifications - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,000/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.