Software Account Executive with Human Services Sales Experience - Casebook PBC

At Casebook PBC, our software makes people’s lives better. Our company is committed to empowering community well-being through the delivery of adaptive, research-based and practice-driven technology. Designed to help the helpers, our innovative and award-winning SaaS solutions help improve outcomes in human services.

This isn't your typical SaaS AE job. Casebook is different. We started as a nonprofit and are now a for-profit Public Benefit Corporation (PBC) and B-Corp. We are mission-focused and customer-obsessed. Our collaborative team always does what's right for the customer. We reward our sales team with reasonable quotas, high commissions, great benefits, and the knowledge that they're helping the helpers every day. We hire experienced account executives with proven experience in nonprofit and/or government sales. That you? If so, keep reading. 

This is a remote, territory-based position. Candidates MUST reside in the territory, have access to a home office with high-speed internet and be able to work a standard workday in the local time zone. 

This territory includes the Great Lakes (Ohio, Indiana, Michigan, Illinois, Wisconsin, Minnesota), Iowa, and Kentucky. 

Key Job Responsibilities 

• Share the benefits of Casebook’s products to prospective customers in the  eastern United States and Canada: 

  • Local and state government agencies and departments, 

  • SMB nonprofits in human services/social services, 

  • Tribal government organizations. 

• Develop and execute a territory plan to achieve the revenue necessary to attain quota. Quota is 3x On Track Earnings (OTE). 

• Generate sales leads from existing and new relationships and follow up on marketing-generated leads.

• Maintain a healthy pipeline (3.5-4x quota) and provide accurate sales forecasts.

• Have the ability to establish strong business relationships with nonprofit and government leaders.

• Develop sales opportunities into signed deals.

• Monitor the market, maintaining an awareness of competitor activity and passing this information, through proper channels, to the product management and sales teams.

• Maintaining up-to-date records in the CRM (currently Hubspot)

• Ability to travel approximately up to 10%, sometimes on weekends for conferences, client meetings, or internal meetings.

• Dedication to the success of our customers

• Proven track record of success, preferably in the nonprofit, government, or education market. Experience selling into human services/social services organizations is preferred, as is SLED sales experience.

• Strong presentation skills and the ability to communicate professionally with high-level employees in Casebook's target market.

• Team players > lone wolves

• 2+ years of nonprofit or government sales experience (required)

• Unrestricted access to an internet connection of at least 25 Mbps during standard (local) business hours and access to a home office or dedicated workspace.

• BA/BS or equivalent education and/or work experience. 

In addition to salary and sales commission, this position includes a full benefits package including employer funded health insurance for you and a spouse, 401k, and three weeks vacation time.