Soft Services Manager at Genesis10
Sanford, NC 27330
About the Job
New Journey, a Genesis10 company, is seeking a Soft Services Manager for a 12 month contract position with the potential for a contract extension or conversion.
Compensation: $27.00 per hour
Job Description:
Looking for a strong team player with the ability to grasp new ideas and change direction quickly, in a fast-paced environment. This client facing role provides the opportunity to combine your passion for service, brilliant people skills, and enthusiasm for creating a hospitality culture in the workplace.
The Soft Services Manager is a leader responsible for governing, overseeing, and supporting services such as: Housekeeping, Food Services, Vending and Lawncare.
This role will partner will vendors in support of services, to meet strategic business objectives and key performance indicators.
Job Responsibilities:
Required Qualifications:
About New Journey/Genesis10:
New Journey, a Genesis10 company, is a leader in staffing, providing opportunities in light industrial, finance/accounting, financial services, human resources, data, administrative, autonomous vehicles, business operations, and legal, amongst others. These opportunities provide professional growth at Fortune 1000 and mid-market companies.
Benefits of working with New Journey include:
New Journey is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#INDGEN10
Compensation: $27.00 per hour
Job Description:
Looking for a strong team player with the ability to grasp new ideas and change direction quickly, in a fast-paced environment. This client facing role provides the opportunity to combine your passion for service, brilliant people skills, and enthusiasm for creating a hospitality culture in the workplace.
The Soft Services Manager is a leader responsible for governing, overseeing, and supporting services such as: Housekeeping, Food Services, Vending and Lawncare.
This role will partner will vendors in support of services, to meet strategic business objectives and key performance indicators.
Job Responsibilities:
- Oversee the Soft Services and related vendor partner relationships by providing a seamless interface with site employer leadership and client through organization, leadership, responsiveness, and creativity.
- Lead with a Hospitality Mindset.
- Lead, develop and implement innovative programs, processes and procedures that reduce costs, increase efficiency, productivity or quality and/or reduce risk for the Client or Firm.
- Manage, coordinate, and execute services, reporting, audits, cost savings, small projects, centralized initiatives, and associated Client relationships
- Ensure vendor management routines and Service Level Agreements are met and work is completed.
- Develop and execute appropriate reporting routines to support site, and/or Client goals and objectives
- Assist in site Compliance/Operations audit(s).
- In consultation and collaboration with leadership, oversee the operation, staffing, performance, and development of the service delivery staff and vendors.
- Coordinate discussions with each direct report regarding goal setting, performance reviews, career development planning and incentive/salary administration. (If applicable).
- Performs additional job duties, as requested.
- Provide a high level of detail, organized, flexibility, and wiliness to assume new projects.
- Coordinate and manage performance of Services after normal business hours and during weekends as necessary or appropriate to provide, perform and deliver the Services, or as reasonably requested.
- Manage and track work through work order system.
- Comply with all state and local regulations, as well as firm and client safety requirements.
Required Qualifications:
- Minimum of 5 years prior experience in Facilities Services, Facilities Management, Property Management, Janitorial/Housekeeping Management
- Janitorial/Housekeeping Management Experience Preferred
- Strong strategic and analytical thinking
- Proven track record of excellent internal and external customer service
- Previous people and vendor management experience required.
- High degree of innovation and independence and the ability to work with minimal supervision
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook etc.)
- Experience working in Manufacturing preferred but not required.
- Experience working in a pharmaceutical environment preferred but not required.
- Only candidates available and ready to work directly as New Journey/Genesis10 employees will be considered for this position.
About New Journey/Genesis10:
New Journey, a Genesis10 company, is a leader in staffing, providing opportunities in light industrial, finance/accounting, financial services, human resources, data, administrative, autonomous vehicles, business operations, and legal, amongst others. These opportunities provide professional growth at Fortune 1000 and mid-market companies.
Benefits of working with New Journey include:
- Weekly pay
- Medical, Dental, Vision
- Behavioral Health Platform
- Health Savings Account
- Voluntary Term Life Insurance
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- 401K
- Sick Pay (for applicable states/municipalities
- Commuter Benefits (Dallas, NYC, SF)
New Journey is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#INDGEN10
Salary
up to 27 /hour